Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
5
5
years of professional experience
Work History
Leasing Consultant
Kartchner Property Homes
12.2021 - 08.2023
Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
Greeted clients, toured apartments, and prepared leases.
Planned special events for residents and the community
Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
Updated social media platforms with the latest news and apartment details.
Completed monthly audits
Habilitation Technician
AWARE INC
07.2020 - 10.2021
Assisted clients with learning the importance of independent living skills
Assisted with meals and personal hygiene needs of all clients
Redirected poor behavior using the positive reinforcement method
Transported residents to and from appointments and other activities to encourage mobility.
Administered medications and treatments according to physician orders.
Waitress / Hostess
LaHood Park Steakhouse
08.2021 - 09.2021
Greet and escort customers to their tables
Answer questions about the menu and make recommendations when appropriate or requested
Prepare appetizers, salads, and cold dishes
Take orders from and serve food and beverages to customers.
Sales Agent and Customer Care
Support Services Group
07.2019 - 07.2020
Maintained a working knowledge of the products, services and promotions
Identified and resolved customers' issues using problem-solving skills
Managed high volume phone inquiries
Excellent at multitasking between taking and making calls and tracking orders
Dietary Aide / Housekeeper
The Retreat At Sunbrook
08.2018 - 07.2019
Set up tables and other dining areas with attention to cleanliness and order
Prepare meals under the supervision of a dietary manager or cook
Perform a variety of cleaning activities such as sweeping, mopping, dusting and polishing
Ensure all resident rooms and common areas are cared for and inspected according to standards.
Business Development Manager at COLIFE Vacation Homes - Rental & Property Mng.Business Development Manager at COLIFE Vacation Homes - Rental & Property Mng.