Sierra Palmatier

Trained new team members by relaying information on company procedures and safety requirements.

• Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
• Coached team members in techniques necessary to complete job tasks.
• Participating in patient care plan meetings, and making sure patient goals are being met. Informing managment team of additional changes to care plan needed
• Assisting patients where needed, and building patient self-independence.
• BLS CPR Training
• Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
• Involving patient's family members to optimize return-to-home goals.
• Recognizing and reporting changes in patients.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
• Contributed to successful discharge planning through coordination with social services and rehabilitation facilities.
• Documented patient information and care activities in electronic health record.
• Transported patients between rooms and appointments or testing locations.
• Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
• Maintaining a clean and comfortable environment for patients, while preparing for State-readiness
• Ensured prompt response to call lights, addressing patient needs in a timely manner.

• Advising brands due to needs, and evaluating for correct size/fit on customers.
• Utilizing back-stock and sister stores to obtain desired shoe for the customer.
• Transferring/receiving stock and customer orders to/from sister stores.
• Contacting customers when their order has arrived.
• Receiving product from manufacturer and entering in the inventory system.
• Packaging and shipping orders directly to the customer.
• Completing RA’s on defective shoes.

• De-escalating customer concerns; issuing refunds, and product replacement.
• Fulfilling online ordering platforms(phone and Shopify orders).
• Greeting, assisting, and cashing out customers(pre Covid-19).
• Informing customers of new products and promotions through social media accounts.
• Using valid and in date manufacturer coupons and store sales.
• Special ordering products customers are seeking.
• Assessing stock and ordering necessary product.
• Receiving, pricing, and stocking product.
• Merchandising new product in sensible manner and to maximize sales.
• Packaging bulk spices, grains, beans, nuts, fruits, etc into resale containers.
• Opening and closing procedures: turning the store on/off, cleaning, counting and depositing funds, and securing the store.
• Problem solving; escalating to ownership when deemed necessary.

• Initial greeting of tables; brought water and bread for the table.
• Folded fabric napkins, arranged place settings, and cleared/sanitized the table.
• Checked on the team and assisted when needed.
• Prioritized clearing tables based on wait time and party size.
• Combined tables for large parties.
• Cleaned the salad area, refilled salad dressings and toppings, and kept plates stocked.
• Tended to spill zones and put wet floor sign in place.