Sierra Park
Fultonville,NY
Summary
Highly-motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Highly proficient in building lasting relationships with key decision makers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices.
Overview
9
9
years of professional experience
Work History
International Art Dealer
Park West Gallery
Southfield , MI
2023.02 - Current
- Initiate and engage in consultative conversations with guests, educate guests about the onboard art program and art auction business, determine a client’s level of interest, and develop sales leads.
- Function as a strong, collaborative, one-on-one sales professional, which includes hosting clients who request personal appointments to discuss potential acquisitions in a professional and positive manner.
- Develop and maintain positive relationships with shipboard management, staff, and crew while remaining compliant with cruise line operations and requirements.
- Have the ability to fully complete all aspects of the logistic part of the program– i.e Inventory, Offloads, Posting Invoices, Upload of data files and EOC paperwork.
HR Admin
Dollar General Distribution
Amsterdam , NY
2019.12 - 2023.01
- Administered compensation, benefits and performance management systems at direction of supervisor.
- Screened 40 to 60 applicant resumes per day and coordinated both phone and in-person interviews.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Set up orientation for 20 to 30 new hires each week and initial training for them.
- Helped employees register for benefits programs using online portals.
- Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
- Compiled employee records from individual departments to maintain central files.
- Prepared monthly, weekly and daily logs using Microsoft Office.
- Brainstormed and implemented creative event concepts and themes of events.
- Supported planning, communications and scheduling of all types of events.
- Maintained payroll information by calculating, collecting and entering data.
- Processed payrolls on regular basis for more than 500 employees nationally.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Guest Service Associate
Target
Amsterdam , NY
2017.10 - 2019.12
- Identified and explained room and property amenities to guests, supplying guests with information regarding hours of operation and maps to assist guests in finding way around property.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Anticipated guests' service needs by asking questions to better understand needs and listening to guest preferences.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
- Counted, balanced and reconciled cash and credit card payments and identified gaps in proper cash-handling procedures.
Pharmacy Technician
Rite Aid
Amsterdam , NY
2014.10 - 2016.09
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Stocked, labeled and inventoried medication to keep accurate records.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
Education
High School Diploma -
Fonda Fultonville Central High School
Fonda 2013-06
Some College (No Degree) - Packaging Science
Rochester Institute of Technology
Rochester, NYSkills
- HR policies
- Talent management
- Administrative support
- Recruitment
- Conflict management
- Public Speaking
- Creative Team Collaboration
- Communications
- Inventory Control
- Training and Mentoring
- Processes and Procedures
Timeline
International Art Dealer
Park West Gallery
2023.02 - Current
HR Admin
Dollar General Distribution
2019.12 - 2023.01
Guest Service Associate
Target
2017.10 - 2019.12
Pharmacy Technician
Rite Aid
2014.10 - 2016.09
High School Diploma -
Fonda Fultonville Central High School
Some College (No Degree) - Packaging Science
Rochester Institute of Technology
Similar Profiles
Ellen O'TooleEllen O'Toole
Senior Gallery Director and VIP Events Planner at Park West GallerySenior Gallery Director and VIP Events Planner at Park West Gallery
Raciel AraujoRaciel Araujo
Inventory Associate at Park West GalleryInventory Associate at Park West Gallery
Beulha van ZylBeulha van Zyl
International Art Dealer at Park West GalleryInternational Art Dealer at Park West Gallery