Sierra Park
Fultonville
Summary
Enthusiastic and reliable associate with a strong commitment to delivering exceptional customer service. Known for a friendly demeanor and ability to handle customer inquiries and transactions with precision. Highly organized and detail-oriented, ensuring accurate and efficient task completion. Primary goal is to enhance sales by creating the ultimate customer experience. Several years of experience in diverse retail environments with a consistent track record of job success.
Overview
10
10
years of professional experience
Work History
International Art Dealer
Park West Gallery
09.2022 - Current
- Working on cruise ships holding art auctions, and art events for guest to learn about our art and artist.
- Worked on Royal Caribbean Quantum of the Seas, Royal Caribbean Symphony of the Seas, and Norwegian Pride of America.
- Worked as an art preparer, art associate, gallery director, and art auctioneer.
- We curate and set up art displays in high-traffic areas to market the onboard gallery, generating art awareness and interest amping cruise guest
- Initiate and engage in consultative conversation with guests, educate guests about the onboard art program and art auction business, determine a client’s level of interest, and develop sales leads
- Independently manage the full sales process
- Generate client invoices while answering shipping, payment, and fulfillment questions
- Participate in all required shipboard safety training and drills
- Develop and maintain a promotional mindset, which includes constantly marketing the artwork, the gallery, and yourself
- Develop and maintain positive relationships with shipboard management, staff, and crew while remaining compliant with cruise line operations and requirements
HR Admin
Dollar General Distribution
12.2019 - 01.2023
- Created and maintained an employee handbook and other Hr documents, ensuring compliance with company policies and legal requirements
- Developed and maintained HR databases and records, ensuring data accuracy and privacy standards were met
- Screened40-60 applicant resumes per day and coordinated both phone and in-person interviews
- Set up orientation for20 to30 new hires each week and initial training
- Processed documentation for employee auctions such as new hires, grievance resolutions and termination
- Brainstormed and implemented creative event concepts and themes of events
- Supported planning, communications and scheduling of all types of events
- Proved successful working within tight deadlines and fast-paved atmosphere
- Maintained employee information by calculation, collecting and entering data
- Processed payroll of a regular basis for more than500 employees
Guest Service Associate
Target
10.2017 - 12.2019
- Provided excellent customer service by anticipating and responding to guest needs
- Oversaw fast-paces front desk operations and guest needs
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Trained new associates on cash register operations, conducting customer transactions and balancing drawer
- Counted, balances and reconciled cash and credit card payments and identified gaps in proper cash-handling procedures
Pharmacy Technician
Rite Aid
10.2014 - 09.2016
- Verified accuracy of patient records, entered data into pharmacy system, and updated patients profiles
- Developed and implemented a system to track and audit medication inventory, improving efficiency and accuracy
- Organized and labeled prescription medications in an efficient and accurate manner
- Processed insurance claims and payments
Education
Some College - undefined
Rochester Institute of Technology
05.2015
High School Deploma - undefined
Fonda-Fultonville Central High School
06.2013
Skills
- Problem-Solving
- Responsibility
- Attention to detail
- Creativity
- Organization
- Teamwork
- Communication
- Flexibility
- Microsoft
Timeline
International Art Dealer
Park West Gallery
09.2022 - Current
HR Admin
Dollar General Distribution
12.2019 - 01.2023
Guest Service Associate
Target
10.2017 - 12.2019
Pharmacy Technician
Rite Aid
10.2014 - 09.2016
Some College - undefined
Rochester Institute of Technology
High School Deploma - undefined
Fonda-Fultonville Central High School
Similar Profiles
Molly TownsendMolly Townsend
Fleet & Talent Manager - Shipboard Operations at Park West GalleryFleet & Talent Manager - Shipboard Operations at Park West Gallery
Luis Adrian Diaz MirabalLuis Adrian Diaz Mirabal
Land Coordinator at Park West GalleryLand Coordinator at Park West Gallery
Luz RodriguezLuz Rodriguez
Warehouse Forklift Operator at Park West GalleryWarehouse Forklift Operator at Park West Gallery