Sierra Paulsen
Milwaukee,WI
Overview
13
13
years of professional experience
Work History
Respite Caregiver
United Tax Service
Milwaukee, USA
10.2020 - Current
- Assisted with activities of daily living (ADLs) to enhance client independence and quality of life
- Assisted clients with bathing to promote hygiene and comfort.
- Facilitated grooming activities to maintain personal hygiene and well-being.
- Performed light housekeeping to create a safe and welcoming environment for clients
- Medication management
- Encouraged socializing among clients to foster companionship and mental health.
- Provided transportation to appointments to ensure clients received necessary medical care and support
Personal Care Giver
Ans
West Allis, USA
05.2017 - 07.2024
- Provided personal care including bathing, feeding, cooking, cleaning, and administering medication reminders to support daily living.
- Ensured client safety by observing health concerns and reporting them promptly.
- Reported client interruptions or issues promptly to facilitate timely interventions.
Dispatcher
Emergency 24 Inc
Waukesha, USA
06.2019 - 06.2022
- Receive emergency and non-emergency calls and record significant information
- Addressed problems and requests by transmitting relevant information and solutions to improve response times
- Handled problems and requests to enhance customer service experience. by transmitting information or providing solutions
- Use radio, phone or computer to send crews, vehicles or other field units to appropriate locations
- Monitor the route and status of field units to coordinate and prioritize their schedule
- Monitored routes and status of field units to effectively coordinate and prioritize schedules
- Provided field units with critical information about orders, traffic, obstacles, and requirements to enhance operational efficiency
- Enter data in computer system and maintain logs and records of calls, activities and other information
- Modified workspace layout to accommodate remote work requirements during COVID-19 pandemic to remote setting in response to COVID-19 pandemic.
Overnight Stocker
Amazon MKE 2
Oak Creek, USA
03.2020 - 12.2021
- Meeting Amazon goals for how many items need to be placed (this will depend on the warehouse; some have said 230 items an hour was OK, others noted expectations were higher)
- Scanning of items to be placed in bins and on shelves as quick as possible.
- Organized items by type to enhance retrieval efficiency. into correct bins and scanned each bin to verify stowage.
- Achieved Amazon placement goals by efficiently stowing items at rates of up to 230 items per hour, adapting to varying warehouse expectations.
- Promoted a tidy and structured work environment to streamline operations.
- Operated handheld scanner effectively to manage inventory and track items.
Casino Beverage Server
Potowatomi Hotel And Casino
Milwaukee
01.2018 - 01.2020
- Delivered exceptional beverage service to guests throughout the casino floor.
- Provided quality service by preparing and serving drinks to enhance customer experience
- Engaged with diverse clientele to foster a welcoming environment and enhance customer satisfaction
- Managed cash transactions and balanced cash drawer to ensure accurate financial handling
- Maintained knowledge of menu offerings and drink specials for guest recommendations.
- Monitored inventory and restocked supplies promptly to maintain service efficiency
- Acquired bartending license
Molder/Machine Operator,Packer
TEMP SERVICE
01.2018 - 04.2018
- Executed molding and sanitation tasks while adhering to safety protocols with personal protective equipment.
- Ensured a clean and sanitary environment in the building to promote health and safety.
- Oversaw product inventory management to maintain stock levels. and ensured proper disposal of waste materials.
- Entered data into computer systems accurately for record-keeping.
- Organized products systematically to streamline operations. and operated assembly line for efficient product assembly.
Cleaner/Housekeeper
Team clean supreme
09.2016 - 03.2017
- Performed cleaning tasks in business, residential, and office environments.
- Facilitated daily transportation for employees over a distance of 50 miles.
- Supervised team operations, guiding and training team members to achieve daily objectives.
- Collected payments and issued receipts to ensure accurate financial transactions.
- Tracked inventory levels for customer orders and supplies.
Hotel Host
Potawatomi HC
Milwaukee, USA
11.2015 - 12.2016
- Provided a welcoming experience by greeting and seating guests.
- Scheduled reservations to optimize table occupancy for dining parties via phone and online.
- Maintained a clean and organized work area throughout shifts.
Cashier/Customer Service
Speedway LLC
03.2016 - 08.2016
- Greeted customers, scanned items, bagged purchases, and handled cash transactions.
- Oversaw cash register to ensure accurate transactions and reconciled cash at shift's end.
- Performed store closing procedures while supervising staff and operations during final shift hours.
- Managed cash register operations during shifts. and counting cash down at end of shift.
- Executed meal preparation and cooking to meet daily service needs.
Stocker/Customer Service
Pick N Save
02.2016 - 06.2016
- Managed store activities and staff while zoning aisles, and freezer and produce and cleaning.
- Oversaw daily store operations to ensure smooth functioning. and staff while zoning aisles, and freezer and produce and cleaning.
- Performed thorough sanitation to maintain store cleanliness and hygiene standards.
Cashier
Wal-Mart
Milwaukee, USA
09.2014 - 07.2015
- Oversaw cash register operations, ensuring accurate transactions and balanced cash drawers
- Enhanced customer satisfaction by actively listening and addressing inquiries
- Restocked shelves efficiently to optimize product availability and support sales
- Arranged work area systematically to improve overall efficiency and workflow to enhance efficiency and workflow to ensure safety and efficiency
Shift Lead Manager
Taco Bell
Milwaukee, USA
06.2013 - 08.2014
- Managed cash flow for daily operations
- Coordinated staff schedules to meet operational needs
- Maintained accurate inventory records
- Supervised employees to maintain high service standards and team cohesion
- Held keys to secure cash register and store access
- Created a hygienic and safe environment for employees and customers
Education
High school - General
Shalom High School
Milwaukee, WISkills
- Compassionate Care
- Nutritional Support
- Meal Service
- Food Service
- Cooking
- Food Safety
- Cleaning expertise
- Home assistance
- Shift Management
- Client Interaction
- Host/Hostess
- Hotel operations
- Table service
- Quality Control
- Packaging
- Food processing
- Maintenance
- Warehouse
- Culinary Skills
- Medication management
- Client transportation
- Personal hygiene assistance
- Daily living support
- Safety observation
- Customer relationship management
- Emergency response coordination
- Logistics coordination
- Mobility assistance
- Patient ambulation
- Documentation and recordkeeping
- Medication administration
- Personal care worker
- Resident care partner
- Infection control
Timeline
Respite Caregiver
United Tax Service
10.2020 - Current
Overnight Stocker
Amazon MKE 2
03.2020 - 12.2021
Dispatcher
Emergency 24 Inc
06.2019 - 06.2022
Casino Beverage Server
Potowatomi Hotel And Casino
01.2018 - 01.2020
Molder/Machine Operator,Packer
TEMP SERVICE
01.2018 - 04.2018
Personal Care Giver
Ans
05.2017 - 07.2024
Cleaner/Housekeeper
Team clean supreme
09.2016 - 03.2017
Cashier/Customer Service
Speedway LLC
03.2016 - 08.2016
Stocker/Customer Service
Pick N Save
02.2016 - 06.2016
Hotel Host
Potawatomi HC
11.2015 - 12.2016
Cashier
Wal-Mart
09.2014 - 07.2015
Shift Lead Manager
Taco Bell
06.2013 - 08.2014
High school - General
Shalom High School