Sierra payne
lafayette,In
Summary
Dynamic professional with a strong background in customer service and waste management, notably at Ivalet. Proven ability to enhance route efficiency and engage communities effectively. Skilled in safety compliance and team collaboration, consistently delivering exceptional results while fostering a positive work environment. Committed to reliability and excellence in all tasks.
Overview
8
8
years of professional experience
Work History
Trash Collector
Ivalet
07.2024 - Current
- Maintained compliance with safety regulations and best practices during daily operations.
- Engaged with community members to address concerns and promote proper waste disposal practices.
- Trained new staff on equipment operation, safety protocols, and efficient collection techniques.
- Implemented process improvements that enhanced route efficiency and reduced operational costs.
- Alerted supervisors of setbacks immediately to maintain schedules and explain late pickups.
- Contributed to a positive company culture by maintaining a strong work ethic and supportive attitude among coworkers.
- Worked closely with supervisors to ensure accurate reporting of completed tasks, hours worked, and any incidents or accidents that occurred during shifts.
- Immediately reported any unsafe situations or service related issues to dispatcher or supervisor.
Restaurant Waiter/Bartender
Applebee's Neighborhood Grill & Bar
08.2021 - 04.2025
- Delivered exceptional customer service, ensuring guest satisfaction and repeat visits.
- Maintained knowledge of menu items, providing recommendations to enhance dining experience.
- Collaborated with kitchen staff to ensure timely food preparation and service delivery.
- Trained new team members on operational procedures and customer engagement techniques.
- Managed multiple tables efficiently during peak hours, optimizing workflow and minimizing wait times.
- Resolved customer complaints promptly, enhancing overall guest satisfaction and loyalty.
- Maintained clean and organized dining areas for optimal guest experience.
Home Health Aide
Adaptive Nursing And Healthcare
04.2020 - 08.2021
- Administered daily personal care and assistance to clients, enhancing comfort and quality of life.
- Monitored patient vital signs and reported changes to healthcare professionals for timely interventions.
- Assisted with medication management, ensuring proper dosages and adherence to schedules.
- Developed personalized care plans in collaboration with clients and families to meet individual needs.
- Coordinated transportation arrangements for clients, facilitating access to medical appointments and social events.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Improved patient well-being by providing compassionate and attentive personal care.
- Provided mobility assistance such as walking and regular exercising.
Restaurant Server
TGIF Fridays
09.2019 - 02.2020
- Delivered exceptional customer service, ensuring guest satisfaction and repeat visits.
- Managed multiple tables efficiently, prioritizing tasks and maintaining a smooth workflow.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Trained new team members on restaurant policies, procedures, and service standards.
Cashier
Walmart
01.2018 - 02.2020
- Operated cash register efficiently to process customer transactions and manage cash flow.
- Assisted customers with inquiries and resolved issues to enhance shopping experience.
- Maintained cleanliness and organization of checkout area for optimal workflow and customer satisfaction.
- Collaborated with team members to streamline checkout processes, reducing wait times during peak hours.
- Trained new cashiers on operational procedures and customer service protocols for consistent performance.
- Monitored inventory levels at registers, ensuring adequate supplies for seamless operations throughout shifts.
- Worked flexible schedule and extra shifts to meet business needs.
Restaurant Server
Cracker Barrell Old Country Store
06.2017 - 12.2017
- Resolved customer complaints promptly, enhancing overall dining experience and loyalty.
- Monitored inventory levels, assisting in ordering supplies to reduce waste and costs.
- Implemented upselling techniques that increased average check totals through effective menu knowledge.
- Conducted regular quality checks on food and beverages to uphold high standards of service.
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
Education
High School Diploma -
Lafayette Jefferson High School
Lafayette, IN06-2019
Skills
- Waste management
- Safety compliance
- Route optimization
- Community engagement
- Customer service
- Personal care assistance
- Cash handling
- Team collaboration
- Reliability and punctuality
- Violation reporting
- Safe driving
- Teamwork and collaboration
- Attention to detail
- Equipment sanitation
Timeline
Trash Collector
Ivalet
07.2024 - Current
Restaurant Waiter/Bartender
Applebee's Neighborhood Grill & Bar
08.2021 - 04.2025
Home Health Aide
Adaptive Nursing And Healthcare
04.2020 - 08.2021
Restaurant Server
TGIF Fridays
09.2019 - 02.2020
Cashier
Walmart
01.2018 - 02.2020
Restaurant Server
Cracker Barrell Old Country Store
06.2017 - 12.2017
High School Diploma -
Lafayette Jefferson High School