Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Sierra Pennybaker

La Grange ,TX

Summary

Compassionate and dedicated CNA with extensive experience at Monument Hill Rehab, skilled in patient care and vital signs monitoring. Proven ability to enhance patient satisfaction through empathetic communication and effective problem-solving. Committed to maintaining high standards of hygiene and safety while fostering a supportive environment for healing.

Overview

6
6
years of professional experience
1
1
Certification

Work History

CNA

Monument Hill Rehab Rehabilitation Center
09.2022 - Current
  • Assisted patients with daily living activities to enhance comfort and well-being.
  • Monitored vital signs, reporting changes to nursing staff for timely care adjustments.
  • Maintained cleanliness and safety of patient environments, ensuring compliance with health standards.
  • Documented patient care activities accurately in electronic health records for effective communication.
  • Supported mobility by assisting patients with transfers and ambulation as directed by nursing staff.
  • Engaged with patients compassionately, fostering trust and a supportive environment for healing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
  • Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
  • Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.

Laundry Aide

Monument Hill Rehab Rehabilitation Center
05.2021 - 08.2023
  • Operated laundry machinery to ensure efficient cleaning of linens and personal garments.
  • Sorted, washed, and dried items according to facility standards for hygiene and safety.
  • Maintained cleanliness of laundry area, adhering to infection control protocols.
  • Assisted staff with timely delivery of clean linens and garments throughout the facility.
  • Monitored inventory levels of laundry supplies to support uninterrupted operations.
  • Collaborated with team members to optimize workflow and reduce turnaround time for laundry tasks.
  • Trained new staff on proper equipment usage and safety procedures within laundry operations.
  • Implemented organization strategies for linen storage, improving accessibility and efficiency in daily tasks.
  • Operated industrial washing machines and dryers, maintaining proper settings for various fabric types.
  • Demonstrated flexibility in adapting workload as needed due to fluctuations in daily demands or unexpected situations, ensuring all tasks were completed efficiently and effectively.
  • Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
  • Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
  • Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
  • Collected soiled tablecloths, napkins, and draperies after large events.
  • Provided exceptional customer service with prompt response times to inquiries regarding laundry status or special requests.
  • Ensured timely delivery of laundered items to clients, resulting in increased customer satisfaction.
  • Assisted with unloading and loading customer laundry items.
  • Kept track of customer laundry items by properly sorting, identifying and storing clothing.
  • Tested machines and made minor adjustments, keeping equipment functional.
  • Performed routine maintenance and cleaning of machines for adherence to sanitary regulations.
  • Monitored customer laundry loads to reach proper wash cycle times.
  • Supported fellow staff members with delivery and pickup of customer orders.
  • Inspected soiled articles to determine sources of stains, locate color imperfections, and identify items requiring special treatment.
  • Examined dried clothes to identify stains, tears and issues.
  • Implemented quality control measures to ensure the highest level of cleanliness and care for client garments.
  • Collected soiled linens and clothing and pretreated stains.
  • Streamlined workflows by effectively prioritizing tasks based on urgency and complexity of each job order received from clients.
  • Maintained safety practices at all times to protect personnel and laundry loads.
  • Developed strong relationships with customers through consistent attention to detail and commitment to high-quality results.
  • Prepared wash solutions and added bleach, detergents and softeners to clean and maintain quality of garments.

Housekeeper

Towers Nursing Home and Rehabilitation
05.2022 - 06.2023
  • Collaborated with healthcare team members to ensure coordinated patient care delivery.
  • Participated in training programs to develop skills in patient support and safety protocols.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Engaged with patients compassionately, fostering trust and a supportive environment for healing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Maintained cleanliness and sanitation standards in resident rooms and common areas.
  • Implemented effective cleaning schedules to enhance operational efficiency.
  • Conducted inventory management for cleaning supplies and equipment.
  • Collaborated with nursing staff to address specific resident needs related to hygiene.
  • Ensured compliance with health regulations and infection control procedures.
  • Developed innovative approaches to improve daily housekeeping workflows.
  • Mentored junior housekeepers, fostering a culture of teamwork and accountability.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Dusted picture frames and wall hangings with cloth.
  • Verified cleanliness and organization of storage areas and carts.
  • Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
  • Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
  • Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
  • Maintained safety standards by promptly addressing spills and potential hazards in high-traffic areas.
  • Ensured welcoming environment for guests by arranging room amenities and decorations according to hotel standards.
  • Hang, cleaned and rehung draperies to maintain freshness.
  • Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
  • Polished fixtures to achieve professional shine and appearance.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Reduced need for chemical cleaners by implementing green cleaning techniques, promoting healthier living space.
  • Fostered positive working relationship with housekeeping and maintenance staff to ensure quick resolution of guest concerns.
  • Enhanced guest satisfaction by maintaining high standards of cleanliness and hygiene in rooms and common areas.
  • Boosted team morale and efficiency by organizing more effective cleaning supplies inventory system.

Restaurant Waiter

Golden Corral Buffet and Grill
02.2020 - 04.2021
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
  • Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Reduced patient stress levels through effective communication and active listening skills.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Engaged with patients compassionately, fostering trust and a supportive environment for healing.
  • Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
  • Assisted in maintaining cleanliness and organization of dining areas for optimal guest experience.
  • Collaborated with kitchen staff to ensure timely food delivery and accurate order fulfillment.
  • Trained new team members on restaurant procedures and menu items to enhance team performance.
  • Handled customer feedback constructively, resolving issues to ensure satisfaction and repeat business.
  • Monitored inventory levels, restocking supplies as needed to support uninterrupted service flow.
  • Implemented best practices for health and safety standards, contributing to a safe dining environment.
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
  • Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
  • Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
  • Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Developed strong rapport with regular customers, encouraging repeat visits and loyalty to the establishment.
  • Contributed positively to the overall workplace culture through proactive communication, problem-solving, and a commitment to continuous improvement.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Contributed to efficient restaurant operations by assisting in bussing tables during peak hours.
  • Assisted in training new waitstaff members, contributing to a cohesive team environment.
  • Effectively communicated dietary restrictions and allergies to kitchen staff, ensuring accurate meal preparation for guests.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Communicated with kitchen staff to enable accurate food preparation.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Inspected dishes and utensils for cleanliness.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Increased sales significantly by upselling higher-end products to customers.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.

Education

High School Diploma - Many Professions

Lagrange Leopards High School
La Grange, TX
05.2023

Skills

  • Patient care
  • Vital signs monitoring
  • Attention to detail
  • Bathing assistance
  • Feeding assistance
  • Basic life support
  • Dressing assistance
  • End-of-life care
  • Compassionate communication
  • Complex Problem-solving
  • Emergency response
  • Clinical documentation
  • Multitasking and organization
  • Critical thinking
  • Team collaboration
  • Active listening
  • Flexibility and adaptability
  • Toileting assistance
  • Infection control practices
  • Lifting and transferring
  • Patient hygiene assistance
  • Reliable team player
  • Recording vital signs
  • Collecting vital signs
  • Patient-focused care
  • Electronic charting
  • Geriatric care
  • Compassionate caregiver
  • Mobility assistance
  • Documenting behaviors
  • Responding to emergencies
  • Patient relationship building
  • Maintaining privacy
  • Adaptable
  • Trustworthy companion
  • Activity planning
  • Indirect patient care
  • Safety precautions

Accomplishments

I have excelled and improvement in many different ways in all my jobs over the years. And taking something beneficial from each job and correlating new methods and techniques that become very resourceful and useful in times of need or use .I also have done charity events and have helped my community which yes may be considered a personal accomplishment, but it’s still something. I’m quite proud to admit, for example helping with the church food banks and fundraisers.

Certification

  • I have a certified nursing assistant license that involves direct resident and or patient or behavioral and as well as rehabilitation care. It also requires completing state approved training programs as well as passing a license exam that also involves a written and hands-on skills test.
  • I am also licensed in CPR.
  • And a culinary license for food, safety, and kitchen utensils.

Timeline

CNA

Monument Hill Rehab Rehabilitation Center
09.2022 - Current

Housekeeper

Towers Nursing Home and Rehabilitation
05.2022 - 06.2023

Laundry Aide

Monument Hill Rehab Rehabilitation Center
05.2021 - 08.2023

Restaurant Waiter

Golden Corral Buffet and Grill
02.2020 - 04.2021

High School Diploma - Many Professions

Lagrange Leopards High School

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