Summary
Overview
Work History
Education
Skills
Timeline
Generic

Caryl Scott-Roberts

Los Angeles,CA

Summary

Knowledgeable Case Manager experienced in coordinating care for homeless, substance users and criminal involved individuals. Proactive and resourceful with strong knowledge of community resources. Strong communicator with a passion for helping others.

Overview

20
20
years of professional experience

Work History

Resource Supervisor

HealthRIGHT 360
03.2022 - Current
  • Liaised with community partners to enhance employment opportunities for individuals with disabilities.
  • Prepared and maintained records and case files detailing clients' personal and eligibility information, services provided and relevant correspondence
  • Assisted clients in exploring career options and vocational goals
  • Coordinated community resources and secured referrals.
  • Proven ability to learn quickly and adapt to new situations.

Case Manager

HealthRIGHT360-FOTEP
04.2007 - 02.2008
  • Assessed community needs and identified resources for social and community service programs
  • Established and maintained relationships with key stakeholders
  • Researched best practices and developed strategies to improve program outcomes
  • Conducted outreach activities to engage local stakeholders in programs
  • Conducted community workshops to promote different programs and educate public on available services
  • Managed volunteer programs focused on providing community services to underserved populations.

Administrative Coordinator

HealthRIGHT 360 FOTEP
02.2008 - 03.2022
  • Assisted management with special projects to complete all tasks by deadlines
  • Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized
  • Maintained office calendars to track important dates and deadlines
  • Maintained databases and contact lists to keep important contact information accurate and up to date
  • Prepared detailed documents and reports in adherence administrative processes
  • Monitored and ordered office supplies to keep office stocked with resources necessary to function smoothly
  • Greeted visitors with professionalism and enthusiasm to provide support and direct guests to appropriate department

Administrative Assistant

HealthRIGHT 360-FOTEP
04.2005 - 04.2007
  • Executed record filing system to improve document organization and management
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data
  • Sorted and distributed office mail and recorded incoming shipments for corporate records
  • Managed filing system, entered data and completed other clerical tasks
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources

Driver

HealthRIGHT 360-FOTEP
05.2004 - 04.2005
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Followed all relevant traffic laws and safety regulations
  • Utilized GPS and other navigation tools to plan routes and stay on schedule
  • Kept detailed mileage and fuel reports to track overall fuel costs
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences

Education

Certificate in Human Services/Psychology -

Los Angeles City College
Los Angeles, CA
06.2007

Skills

  • Intake
  • Workforce development
  • Case management
  • Human resources
  • Crisis intervention
  • Group/Individual Counseling
  • Clerical experience
  • QuickBooks
  • Journal Entry Reconciliation
  • Substance Abuse Treatment
  • Social Services Support

Timeline

Resource Supervisor

HealthRIGHT 360
03.2022 - Current

Administrative Coordinator

HealthRIGHT 360 FOTEP
02.2008 - 03.2022

Case Manager

HealthRIGHT360-FOTEP
04.2007 - 02.2008

Administrative Assistant

HealthRIGHT 360-FOTEP
04.2005 - 04.2007

Driver

HealthRIGHT 360-FOTEP
05.2004 - 04.2005

Certificate in Human Services/Psychology -

Los Angeles City College
Caryl Scott-Roberts