Sierra Piazza
Santa Barbara,United States
Summary
Experienced and passionate licensed esthetician with over 6 years of expertise in delivering personalized skincare services. Seeking to bring my commitment to excellence and unwavering client satisfaction to a luxury spa environment. Known for advanced techniques, exceptional communication, and a dedication to exceeding expectations. Ready to contribute to the spa's esteemed reputation and provide unforgettable experiences for discerning clientele.
Overview
7
7
years of professional experience
Work History
Managing Esthetician
Peaches Skin Care
10.2021 - Current
- Lead, mentored, and inspired a team of estheticians to deliver exceptional client experiences.
- Conducted regular team meetings to communicate goals, provide feedback, and foster a positive work environment.
- Cultivated strong relationships with clients by providing personalized attention, addressing concerns promptly, and exceeding expectations at every touchpoint
- Stayed up-to-date with industry advancements by attending conferences, workshops, and continuing education courses regularly.
Receptionist
La Fitness
07.2017 - 03.2020
- Responded to inbound telephone inquiries as well as multitasking with assisting customers.
- Excelled in a fast-paced setting by demonstrating skills in POS operations, customer service, problem-solving, and relationship building by communicating effectively with customers from diverse backgrounds
- Consistently exceeded sale goals and optimized company revenue.
Guest Service Associate
European Wax Center
06.2019 - 11.2019
- Enhanced guest satisfaction by addressing inquiries and resolving issues promptly.
- Streamlined check-in and check-out processes for increased efficiency and guest satisfaction.
- Assisted guests with booking reservations, resulting in higher occupancy rates.
- Provided personalized recommendations for local attractions, enhancing guests'' overall experience.
Education
Associate of Science - Science
Santa Barbara City College
Santa Barbara, CAEsthetician License - Esthetics
Citrus College
Azusa, CA08.2018
Skills
- Facial Treatment Expertise
- Professionalism and Poise
- Customer Service Excellence
- Attention to Detail
- Time Management
- Spa Retail Sales
- Networking and Relationship Building
- Interpersonal Skills
- Communication
- Quality Assurance
- Leadership
Timeline
Managing Esthetician
Peaches Skin Care
10.2021 - Current
Guest Service Associate
European Wax Center
06.2019 - 11.2019
Receptionist
La Fitness
07.2017 - 03.2020
Associate of Science - Science
Santa Barbara City College
Esthetician License - Esthetics
Citrus College
Similar Profiles
Jazmin PerezJazmin Perez
Lead Spa Coordinator at Peaches Skin CareLead Spa Coordinator at Peaches Skin Care
Lauren McHorseLauren McHorse
Personal Assistant at RBA Skin CarePersonal Assistant at RBA Skin Care
Olivia EdwardesOlivia Edwardes
Inside Sales Representative at Eminence Organic Skin CareInside Sales Representative at Eminence Organic Skin Care
Shannon VisinShannon Visin
Sales Operations Specialist at YardiSales Operations Specialist at Yardi
Azucena AmadorAzucena Amador
Manager at Quality fabricare Servises INCManager at Quality fabricare Servises INC