Sierra Prendergast
Mentor,OH
Summary
Psychology student at Miami University with a focus in biopsychology and a minor in neuroscience. Strong background in communication, customer service, and academic research with experience working in fast-paced environments. Skilled in organization, collaboration, and building positive relationships while maintaining professionalism and attention to detail.
Overview
6
6
years of professional experience
Work History
Bartender
Ale Haus Tavern & Deli Shop
Mentor, Ohio
05.2025 - Current
- Prepared and served a variety of cocktails and beverages for customers.
- Greeted customers and provided excellent customer service.
- Engaged with customers to foster satisfaction and elevate overall experience.
- Resolved customer complaints promptly to maintain a positive atmosphere.
- Maintained cleanliness and organization of the bar area throughout shifts.
- Monitored inventory levels and restocked supplies to maintain seamless service.
- Handled cash transactions and processed payments accurately at the bar register.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
Restaurant Hostess
Dynamite Dawgs
Mentor, Ohio
04.2020 - 08.2025
- Greeted guests warmly to establish a welcoming atmosphere and enhance their dining experience.
- Provided guests with menu information and addressed inquiries promptly.
- Verified order accuracy before delivery to ensure guest satisfaction and reduce errors.
- Resolved customer complaints professionally to maintain satisfaction and loyalty.
- Built positive relationships with other front-of-house and kitchen staff.
- Assisted in maintaining the cleanliness and organization of the restaurant.
Education
Bachelor of Science in Psychology - | Neuroscience Minor
Miami University
Oxford, OH05-2026
Skills
- Google Workspace (Docs, Sheets, PowerPoint)
- APA formatting and academic research
- Literature review and data analysis
- Communication and interpersonal skills
- Research interpretation
- Time management
- Team collaboration
- Organization and attention to detail
Campus Involvement
Kappa Kappa Gamma Sorority Delta Lambda Chapter - General Member, 02/23-Present
- Collaborated with members to organize philanthropy and campus wellness initiatives
- Helped raise over $6,000 for the JED Foundation, supporting mental health awareness
- Participated in Panhellenic events promoting student connection and well-being
Timeline
Bartender
Ale Haus Tavern & Deli Shop
05.2025 - Current
Restaurant Hostess
Dynamite Dawgs
04.2020 - 08.2025
Bachelor of Science in Psychology - | Neuroscience Minor
Miami University