Sierra Presley
Solutionist
Houston,TX
Overview
7
7
years of professional experience
Work History
Supervisor
Capitol One Café
10.2024 - Current
- Manage daily operations of our busy café, ensuring excellent customer service, and efficient workflow.
- Upskill and supervise a team of baristas on customer service and menu items, fostering an effective, positive work environment.
- Execute marketing strategies to boost café sales to attract new customers, such as promotional events and social media campaigns, to increase foot traffic.
- Maintain cleanliness and compliance with health and safety regulations, along with administering my knowledge of such to my team.
- Continuously provide training and mentorship to improve performance and service standards among my team.
- Effortlessly develop and maintain positive relationships with regular customers, enhancing their overall experience.
- Suitably manage cash-handling procedures, ensuring accuracy in financial transactions and reports.
Insurance Producer
Primerica
08.2024 - Current
- Effectively conduct a comprehensive needs analysis to tailor insurance solutions to clients' specific requirements.
- Educate clients on policy provisions and claims processes to ensure clarity and satisfaction, while assisting clients in understanding their life insurance options and benefits.
- Achieve sales targets consistently by utilizing effective prospecting and closing techniques.
- Continuously develop and maintain strong client relationships to enhance customer loyalty and retention.
Sales Executive
SODO LLC
01.2019 - 07.2024
- Promoted SODO's brand by producing flyers for events, while being responsible for marketing, sales, and inventory management.
- Identified opportunities for upselling and cross-selling during customer interactions.
- Provided excellent customer service while managing merchandise orders, working events, and promoting via social media.
- Developed strong relationships with customers to understand needs and preferences.
- Achieved service targets by cultivating and securing new customer relationships, such as researching sales opportunities and possible leads, to exceed sales goals and increase profits.
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
Skills
- Attentive communication
- Leadership, organizational
- Adaptable, efficient
- Management, active listening
- Project management, analytical thinking
- Dependable, dedicated
- Creativity, collaborative skills
- Meticulous
- Strategic Time Utilization
- Integrity, discipline
Summary
Possesses versatile skills in project management, problem-solving, and collaboration for over half a decade. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Professional Overview
Skilled professional ready to excel in leadership and/or collaborative leadership role with focus on result-driven performance. Proven ability to streamline operations and foster team collaboration to achieve organizational goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards. Enthusiastic solutionist, innovative and eager for new challenges!
Timeline
Supervisor - Capitol One Café
10.2024 - Current
Insurance Producer - Primerica
08.2024 - Current
Sales Executive - SODO LLC
01.2019 - 07.2024
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