Sierra Presti
Highland Mills
Summary
Experienced and ready to learn in many software programs. Proven track record of adaptability and accountability when in terms of providing a productive environment for the workplace. Dedicated, determined, and responsible, always ready to help the team strive for long-term success. Punctual and efficient with dynamic work flows.
Overview
7
7
years of professional experience
Work History
Team Member
SKIMS
07.2025 - Current
- Assisted customers with product inquiries and purchase decisions to enhance shopping experience.
- Greet every guest as they entered into the store, building strong connections to ensure they would return in the future.
- Collaborated with team members to maintain store organization and visual merchandising standards.
- Processed transactions and assisted with any questions that the guests may have had.
- Educate those new to the brand in what we have to offer and offered more options if they were not able to find what they were looking for at the store location,
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
Beauty Advisor
Ulta Beauty Inc.
09.2022 - Current
- Provided personalized beauty consultations to enhance customer satisfaction and loyalty.
- Maintained up-to-date knowledge of product lines and industry trends to inform customer recommendations.
- Assisted in visual merchandising to create appealing product displays that attract customers.
- Worked with a loyalty system to help ensure that guests would receive special perks when shopping.
- Processed returns from other stores (Happy Returns).
Server
Cosimos
08.2024 - 06.2025
- Delivered exceptional customer service in fast-paced environment, enhancing guest satisfaction and repeat business.
- Trained new servers on menu items, service standards, and POS system operations for improved team efficiency.
- Resolved customer complaints promptly, maintaining positive dining experiences and brand reputation.
- Opened and closed the restaurant in a timely manner, making sure everything was tidy and ready for the next day.
Server
Buffalo Wild Wings
10.2023 - 06.2024
- Engaged with guests to provide personalized recommendations, increasing upselling opportunities during dining experiences.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Sales Associate
Calvin Klein
04.2019 - 12.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Delivered exceptional customer service, enhancing customer satisfaction and loyalty.
- Utilized POS systems to process transactions accurately and efficiently.
- Analyzed customer feedback to identify trends, improving service delivery and product offerings.
Education
Bachelor of Arts - Visual Arts
SUNY College At New Paltz
New Paltz, NY05-2026
High School Diploma -
Cornwall Central High School
Cornwall, NY06-2020
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Leadership qualities
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Team Member
SKIMS
07.2025 - Current
Server
Cosimos
08.2024 - 06.2025
Server
Buffalo Wild Wings
10.2023 - 06.2024
Beauty Advisor
Ulta Beauty Inc.
09.2022 - Current
Sales Associate
Calvin Klein
04.2019 - 12.2022
Bachelor of Arts - Visual Arts
SUNY College At New Paltz
High School Diploma -
Cornwall Central High School