Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sierra Prickett

Aurora,CO

Summary

Talented Owner with excellent marketing, customer service and facility oversight skills and more than 4 years of experience. Highly effective and comfortable working with people at all levels in organization. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

12
12
years of professional experience

Work History

Owner

Prickett Printz LLC
02.2019 - Current
  • Manage day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.a
  • Evaluate suppliers to maintain cost controls and improve operations.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Established, optimized and enforced business policies to maintain consistency across industry operations.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Prepared bank deposits and handled business sales, returns and transaction reports.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Closed lucrative sales deals using strong negotiation and persuasion skills.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Accessorized clothing for photo shoots according to brand-specific guidelines.
  • Sketched artistic and fresh designs for consideration.
  • Created and presented design collections to buyers and other industry professionals to generate interest and secure orders.
  • Used drawing, computer-aided design (CAD) and draping techniques to develop ideas and communicate strategies to others.
  • Developed exciting seasonal merchandise assortments to improve category diversity.
  • Followed market trends and research to establish innovative product offerings for consumers.
  • Developed and maintained relationships with suppliers, vendors and other industry professionals to stay informed about new developments and resources available.
  • Developed creative design for print materials, brochures, banners, and signs.
  • Created digital image files for use in digital and traditional printing methods.
  • Met with customers to present mockups and collect information for adjustments.
  • Completed final touches for projects such as images sizes and font selection.

Housekeeper

HomeSuite
03.2020 - 08.2020
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.

Customer Service Representative

Staffing Agency
04.2019 - 09.2019
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Updated account information to maintain customer records.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Security Guard

Greyhound: Bus Station
03.2018 - 12.2018
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.

Data Entry Clerk

Signia
06.2017 - 02.2018
  • Completed data entry tasks with accuracy and efficiency.
  • Organized, sorted, and checked input data against original documents.
  • Sorted documents and maintained organized filing process.
  • Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.

Crew Member

Wendys Restaurant
04.2016 - 01.2017
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.

Sales Representative

Empereon Call Center
09.2013 - 10.2015
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Negotiated contracts with clients and developed relationships with key personnel.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.

Stocking Crew Member

Ross Dress For Less
10.2012 - 01.2013
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Greeted customers and directed to requested products.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Maintained effective team member communication.
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
  • Consistently lifted materials weighing as much as 25-50 pounds.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Stocked designated items on shelves, end caps and displays.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.

Food Service Worker

Elitch Gardens
05.2011 - 12.2011
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Developed and maintained positive relationships with customers to enhance service.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Operated dishwashing and sanitizing equipment according to manufacturer instructions.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.

Education

GED -

GED Academy
Online
12.2023

Skills

  • Business Administration
  • Design Coordination
  • Verbal and Written Communication
  • Client Service
  • Profit and Loss Analysis
  • Business Planning
  • Sales Leadership
  • Business Development
  • Customer Relations
  • Financial Management

Timeline

Housekeeper

HomeSuite
03.2020 - 08.2020

Customer Service Representative

Staffing Agency
04.2019 - 09.2019

Owner

Prickett Printz LLC
02.2019 - Current

Security Guard

Greyhound: Bus Station
03.2018 - 12.2018

Data Entry Clerk

Signia
06.2017 - 02.2018

Crew Member

Wendys Restaurant
04.2016 - 01.2017

Sales Representative

Empereon Call Center
09.2013 - 10.2015

Stocking Crew Member

Ross Dress For Less
10.2012 - 01.2013

Food Service Worker

Elitch Gardens
05.2011 - 12.2011

GED -

GED Academy

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Sierra Prickett