Sierra Ramirez
El Monte,USA
Summary
Dedicated and people-oriented professional with a strong foundation in public health, community outreach, and customer service. Experienced in supporting health education initiatives, resolving customer concerns, and providing clerical support in fast-paced environments. Known for being reliable, hardworking, and resourceful with excellent organizational, teaching, and interpersonal skills.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Metropolitan Adjustment Bureau
02.2025 - Current
- Provide clerical support for a team of public adjusters specializing in home insurance claims.
- Perform high-volume data entry and maintain accurate client records and claim files.
- Answer and route incoming calls, assist clients with claim-related questions, and schedule appointments.
- Prepare and organize documentation for insurance adjusters and follow up on outstanding claim items.
- File and retrieve physical and digital documents in compliance with confidentiality standards.
- Coordinate communications between clients, insurance companies, and internal departments to ensure timely claim processing.
- Assist with general office administration and contribute to efficient daily workflow.
Cashier / Front of Store Attendant
Target
10.2019 - Current
- Delivered exceptional customer service and efficiently handled transactions.
- Supported store operations by restocking merchandise and resolving customer concerns.
- Trained on self-checkout systems and assisted in resolving register issues.
- Worked closely with leadership to maintain store standards and address shopper needs.
Intern – Parishes & Parks
RAND Corporation
01.2024 - 05.2024
- Conducted health education workshops and facilitated community exercise classes.
- Developed and distributed educational materials to promote wellness and preventive care.
- Partnered with local organizations to extend outreach efforts and services.
- Engaged with community members to assess health needs and refer them to available resources.
Summer Intern – Administrative Support
Shield Healthcare
06.2018 - 08.2018
- Assisted with medical supply orders and responded to client inquiries.
- Created reports and presentation materials to support senior staff.
- Managed data entry tasks and helped streamline order processing systems.
- Fostered vendor relationships to improve efficiency in supply procurement.
Education
Bachelor of Science - Public Health
California State University, Los Angeles
05.2024
Associate of Science - Public Health for Transfer
College of the Canyons
12.2021
Completed Coursework toward Bachelor’s Degree - undefined
San Francisco State University
12.2018
Skills
- Health Education & Outreach
- Customer Service & Communication
- Microsoft Office (Excel, Word, Outlook)
- Data Collection & Reporting
- Community Engagement
- Critical Thinking & Problem Solving
- Leadership & Team Collaboration
Timeline
Administrative Assistant
Metropolitan Adjustment Bureau
02.2025 - Current
Intern – Parishes & Parks
RAND Corporation
01.2024 - 05.2024
Cashier / Front of Store Attendant
Target
10.2019 - Current
Summer Intern – Administrative Support
Shield Healthcare
06.2018 - 08.2018
Associate of Science - Public Health for Transfer
College of the Canyons
Completed Coursework toward Bachelor’s Degree - undefined
San Francisco State University
Bachelor of Science - Public Health
California State University, Los Angeles
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