Sierra Redfox- Not Afraid
Billings,MT
Summary
Career objective to obtain full time employment as Director, Office of Tribal Self-Governance.Twelve years of customer service and professional negotiation skills as well as handling confidential information and building and maintaining business relationships.
Overview
11
11
years of professional experience
Work History
Residential Realtor
Ashley Delp Team - Dream Realty
12.2023 - Current
- Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
- Developed and maintained professional relationships with mortgage lenders, title companies, insurance agents and inspectors to be the source of a source for clients.
- Worked closely with Native American communities surrounding my service area to educate, empower and promote Native American homeownership.
- Studied and developed a deep understanding of Native American home loan programs and created a comprehensive knowledge required to sell or purchase property located with the bounds of reservations.
- Created a social medial page directed specifically geared toward financial education and empowerment of Native Americans through the promotion of homeownership and financial literacy.
- Maintained social media accounts to promote properties and interact with potential clients.
- Ensured timely completion of necessary paperwork, coordinating with various parties throughout transactions for seamless progress towards closing dates.
- Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
- Actively participated in community events and volunteered with local organizations, fostering strong relationships within the neighborhood and promoting a positive image for the real estate profession.
- Provided personalized guidance during property negotiations, ensuring optimal results for clients involved in bidding wars or competitive situations.
Real Estate Sales Agent
Obsidian Realty Group
03.2019 - 12.2023
- Negotiated between buyers and sellers of properties with efficiency and transparency to maximize profits and maintain satisfaction of clients.
- Generated leads for sales and rental properties through cold calls and referrals.
- Developed and maintained lasting relationships with vendor partners, including but not limited to mortgage lenders, insurance agents and title companies.
- Leveraged social media platforms to promote listings, reaching broader audience and generating leads.
- Increased client portfolio by strategically networking at industry events and maintaining strong relationships with existing clients.
- Negotiated favorable terms for buyers, ensuring their satisfaction and future referrals.
- Developed tailored marketing plans for each listing, incorporating online advertising, print materials, and targeted outreach efforts to attract potential buyers.
- Assisted in the preparation of legal documents, such as purchase agreements and lease contracts, ensuring accurate representation of client interests.
- Maintained extensive knowledge of the local real estate market trends to provide accurate advice to clients.
- Attended industry conferences and workshops to stay informed about current real estate trends and best practices.
- Assisted clients in navigating the complex process of buying or selling properties, ensuring smooth transactions.
- Advertised client properties through websites, social media, and real estate guides.
Real Estate Assistant
Bozeman Realty Listings
03.2017 - 03.2019
- Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
- Obtained Real Estate Agent license in October 2019.
- Coordinated appointments to show marketed properties.
- Maintained efficient office operations by handling errands and administrative functions.
- Cultivated and maintained professional relationships with clients, real estate agents, lenders and escrow personnel.
- Provided top-notch customer service to clients during property viewings while highlighting key features of homes or commercial spaces.
- Coordinated leads management with RealGeeks CRM software to improve efficiency with prioritized prospects.
- Contributed to the positive reputation of real estate agency by consistently delivering outstanding customer service experiences for clients.
Administrative Support Assistant
Montana Fish, Wildlife & Parks
04.2017 - 08.2017
- Coordinated daily interactions with outdoor enthusiasts to obtain necessary recreation licenses to hunt, fish, camp and otherwise recreate legally in the state of Montana.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Collaborated with cross-functional teams to complete projects on time and within scope, meeting organizational objectives.
- Maintained a well-organized filing system for easy access to important documents, improving overall efficiency.
- Handled confidential information with discretion, maintaining trust among colleagues and clients alike.
- Managed high volumes of incoming calls and emails, ensuring timely responses and accurate information dissemination.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Block Management Program Assistant
Montana Fish, Wildlife and Parks
08.2016 - 02.2017
- Responsibilities include – mailing daily map requests, scanning and logging all Hunter Access Sign-In books, completing and assigning weekly draws for private land access, contacting land owners weekly with access draw results, stocking BMA maps (seasonal position)
- Managed both digital and physical filing systems and retrieved documents as required.
- Provided administrative support to department leadership, streamlining daily operations through efficient task prioritization and delegation skills.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Completed daily logs for management review.
Administrative Support
Montana Fish, Wildlife and Parks
04.2016 - 08.2016
- Responsibilities include – creating payment vouchers, verifying application/processing private fish pond applications, daily customer interaction (in person and by phone), verifying and approving Montana state residency, sale of state hunting and fishing licenses, and writing report to/for Game Wardens and biologists as well as daily clerical work and filing (temporary position)
- Provided administrative support to executives, enhancing overall department effectiveness.
- Provided comprehensive administrative support to colleagues during peak periods or absences, enabling seamless business continuity.
- Provided administrative support during peak licensing periods by efficiently processing applications and related documentation.
Patient Care Professional
Kannakare Health Services, LLC.
09.2015 - 02.2016
- Responsibilities include – daily patient interaction, handling of confidential patient information, tracking patient card expiration, restocking, product marketing, educating new patients on rights and responsibilities
Sales Associate
Kohl's
11.2014 - 01.2015
- Responsibilities include - Trained to run POS (point of sale), stock, recovery and maintenance, provide helpful and friendly customer service daily, locate and provide count on store merchandise, solicit customers for store credit card
Sales Associate
Western National Parks Association
07.2013 - 08.2014
- Responsibilities include – maintain daily accountability for cash and registers, opening and closing store alone, track cash and credit card payments as well as balance register, provide visitors with history, information and educational materials while on site, receive and intake large shipments of merchandise, aide store manager as requested
Education
1 year completed - Environmental Science - Conservation
Little BigHorn College
Crow Agency, MT01.2013
2 Years Completed - Pre-Nursing, Environmental Sciences – Conservation
Montana State University - Bozeman
Bozeman, MT01.2012
Skills
- Client Relationship Management
- Operations Management
- Buyer Representation
- Communication Skills
- Document Preparation
- Appointment Coordination
- Relationship Building
- Customer Relations
- Instruction and Guidance
- Diligence
- Motivation
- Fast-paced Learning
Timeline
Residential Realtor
Ashley Delp Team - Dream Realty
12.2023 - Current
Real Estate Sales Agent
Obsidian Realty Group
03.2019 - 12.2023
Administrative Support Assistant
Montana Fish, Wildlife & Parks
04.2017 - 08.2017
Real Estate Assistant
Bozeman Realty Listings
03.2017 - 03.2019
Block Management Program Assistant
Montana Fish, Wildlife and Parks
08.2016 - 02.2017
Administrative Support
Montana Fish, Wildlife and Parks
04.2016 - 08.2016
Patient Care Professional
Kannakare Health Services, LLC.
09.2015 - 02.2016
Sales Associate
Kohl's
11.2014 - 01.2015
Sales Associate
Western National Parks Association
07.2013 - 08.2014
1 year completed - Environmental Science - Conservation
Little BigHorn College
2 Years Completed - Pre-Nursing, Environmental Sciences – Conservation
Montana State University - Bozeman
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