Sierra Richardson
Virginia Beach,VA
Summary
Highly efficient crew member well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Crew Member
Wendy's
03.2017 - Current
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Trained new team members on procedures, customer service, and sales techniques.
- Prepared products following restaurant, health, and safety standards and procedures.
- Became familiar with products to answer questions and make suggestions.
- Operated cash register to ring up final bill and process various forms of payment.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Stocked shelves to organize aisles in assigned department.
- Accurately operate cash register to process customer payments.
- Kept kitchen, counter, and dining areas cleaned and sanitized.
- Performed serving, cleaning, and stocking to high standards and provided excellent customer satisfaction.
- Checked on dining areas frequently to clean up spills, wipe down tables, and restock stations.
- Replenished condiments, beverages, and supplies while maintaining the cleanliness of service areas.
- Properly labeled and stored food and fresh ingredients in a cooler or freezer to optimize freshness.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Prepared salads, soups, and sandwiches for customers.
- Filled out daily shift log to record the amount of food prepared, used, and leftover.
College Student
Tidewater Community College - Virginia Beach
- Attended regularly scheduled instructional classes, taking organized notes and interacting positively.
- Met academic standards and expectations to maintain school enrollment.
- Collaborated on group projects to complete professional deliverables.
Education
High School Diploma -
Ocean Lakes High School
Virginia Beach, VA06.2016
Skills
- Balance Cash Drawers
- Line Efficiency
- Server Support
- Cash Handling
- Organization and Time Management
- Coaching and Training
- Stocking and Replenishing
- Taking Orders
- Product Cross-Selling
- Loyalty Program Promotion
- Crew Leadership
- Time Management
- Clear Communication
- Adaptability and Flexibility
- Cash Drawer Reconciliation
- Valid Driver's License
- Employee Training and Supervision
- Food Packaging and Labeling
- Willingness to Learn
Timeline
Crew Member
Wendy's
03.2017 - Current
College Student
Tidewater Community College - Virginia Beach
High School Diploma -
Ocean Lakes High School
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