Sierra Robinson
Chicago
Summary
Dynamic security professional with extensive experience at Hartgrove Behavioral Health System, excelling in CCTV monitoring and access control. Proven track record in incident reporting and threat assessment, ensuring safety and security. Adept at delivering exceptional customer service while maintaining high vigilance, contributing to a secure environment for all stakeholders. Observant professional accustomed to working alone to maintain security at facilities. Knowledgeable about detecting and preventing incidents, reporting crime and providing basic first aid. Thorough understanding of enforcement policies coupled with deep familiarity of safety equipment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Security Officer
Hartgrove Behavioral Health System
Chicago
04.2024 - Current
- Provided friendly and professional assistance to employees, visitors, and patients.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Monitored CCTV systems to ensure safety and security of premises.
- Interacted courteously with staff members, visitors, and patients at all times.
Event Security Officer
Chicago Theater
Chicago
12.2018 - 11.2023
- Searched bags manually to identify prohibited items and contraband.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Maintained high levels of alertness throughout shifts.
Loss Prevention Officer
Macy’s
Chicago
11.2016 - 04.2020
- Investigated complaints and concerns to remedy unsafe situations.
- Conducted regular audits of high-risk departments to ensure merchandise security.
- Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation.
- Watched for customer and employee theft, identifying shoplifters and signs of dishonesty.
- Served as team lead for safety and loss prevention operations, teaching fellow employees various methods to prevent theft.
Security Officer
Museum of Science and Industry
Chicago
03.2018 - 01.2019
- Operated communication systems between officers stationed throughout the facility.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Provided friendly and professional assistance to employees, visitors and customers.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
Education
High School Diploma -
Corliss High School
Chicago, IL06.2015
Skills
- CCTV monitoring
- Incident reporting
- Access control
- Threat assessment
- Safety protocols
- Customer service
Certification
- Food Sanitation, 01/01/15
- PERC Card, 03/01/18
Timeline
Security Officer
Hartgrove Behavioral Health System
04.2024 - Current
Event Security Officer
Chicago Theater
12.2018 - 11.2023
Security Officer
Museum of Science and Industry
03.2018 - 01.2019
Loss Prevention Officer
Macy’s
11.2016 - 04.2020
High School Diploma -
Corliss High School
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