Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sierra Robinson

Chicago

Summary

Dynamic security professional with extensive experience at Hartgrove Behavioral Health System, excelling in CCTV monitoring and access control. Proven track record in incident reporting and threat assessment, ensuring safety and security. Adept at delivering exceptional customer service while maintaining high vigilance, contributing to a secure environment for all stakeholders. Observant professional accustomed to working alone to maintain security at facilities. Knowledgeable about detecting and preventing incidents, reporting crime and providing basic first aid. Thorough understanding of enforcement policies coupled with deep familiarity of safety equipment.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Security Officer

Hartgrove Behavioral Health System
Chicago
04.2024 - Current
  • Provided friendly and professional assistance to employees, visitors, and patients.
  • Reviewed guest identification and employee credentials to authorize entry onto premises.
  • Monitored CCTV systems to ensure safety and security of premises.
  • Interacted courteously with staff members, visitors, and patients at all times.

Event Security Officer

Chicago Theater
Chicago
12.2018 - 11.2023
  • Searched bags manually to identify prohibited items and contraband.
  • Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
  • Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
  • Maintained high levels of alertness throughout shifts.

Loss Prevention Officer

Macy’s
Chicago
11.2016 - 04.2020
  • Investigated complaints and concerns to remedy unsafe situations.
  • Conducted regular audits of high-risk departments to ensure merchandise security.
  • Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation.
  • Watched for customer and employee theft, identifying shoplifters and signs of dishonesty.
  • Served as team lead for safety and loss prevention operations, teaching fellow employees various methods to prevent theft.

Security Officer

Museum of Science and Industry
Chicago
03.2018 - 01.2019
  • Operated communication systems between officers stationed throughout the facility.
  • Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.

Education

High School Diploma -

Corliss High School
Chicago, IL
06.2015

Skills

  • CCTV monitoring
  • Incident reporting
  • Access control
  • Threat assessment
  • Safety protocols
  • Customer service

Certification

  • Food Sanitation, 01/01/15
  • PERC Card, 03/01/18

Timeline

Security Officer

Hartgrove Behavioral Health System
04.2024 - Current

Event Security Officer

Chicago Theater
12.2018 - 11.2023

Security Officer

Museum of Science and Industry
03.2018 - 01.2019

Loss Prevention Officer

Macy’s
11.2016 - 04.2020

High School Diploma -

Corliss High School
Sierra Robinson