Sierra Rodero
Minneapolis,MN
Summary
Dynamic communications and property management professional with a strong focus on enhancing tenant relations and operational efficiency for commercial properties. Proven track record in event coordination, budget planning, and process optimization that consistently improves tenant satisfaction. Adaptable and detail-oriented, delivering exceptional results in fast-paced environments while fostering collaborative team dynamics.
Overview
9
9
years of professional experience
Work History
Commercial Assistant Property Manager
Altus Properties
Golden Valley, USA
01.2024 - Current
- Assisted in the development and planning of 2025 building budgets, including resource allocation and financial forecasting
- Designated to request, obtain & track all vendor bids for building improvements across five properties and input the first round of budget numbers into YARDI
- Onboard new tenants by providing comprehensive information on all building related information and enrollment items to the building card access system and work order / reservation system
- Coordinated and executed 22 successful events, managing logistics, vendor relations, and on-site operations to ensure seamless execution and a pleasant tenant experience
- Serve as the primary contact for 100+ tenants, vendors, and contractors, overseeing the daily operations for a portfolio comprising seven commercial buildings (office and industrial)
Wait Staff
Full Tilt Tavern
Bloomington, USA
11.2022 - 03.2024
- Demonstrated exceptional customer service skills in a fast-paced high-volume restaurant, consistently delivering a memorable dining experience to patrons with service tailored to meet each customers needs
- Assisted in training and onboarding new staff members, contributing to a cohesive and efficient team
- Successfully resolved customer concerns and complaints with tact and diplomacy, promptly seeking assistance from supervisors when necessary to ensure customer satisfaction
Freelance Marketing Professional
Fridley, USA
03.2021 - 09.2021
- Hired by a local LLC to assist with brand strategy and development initiatives such as logo design, content creation, website development & google workspace setup
- Collaborated directly with the LLC owner to ensure clear communication, alignment on project objectives, and regular updates on project progress, fostering strong client relationships
- Offered guidance on branding efforts, including logo design, brand messaging, and visual identity, ensuring consistency across all marketing materials and touchpoints
Wait Staff
50's Grill
Brooklyn Center, USA
07.2015 - 02.2021
- Worked effectively within a team environment, assisting colleagues during busy periods and contributing to a positive and cooperative atmosphere among staff members
- Skillfully handled cash transactions, credit card payments, and POS systems, accurately processing payments and returning change with precision
- Demonstrated a strong understanding of health and safety protocols -specifically COVID-19 protocol- ensuring adherence to food handling guidelines and sanitation standards at all times
Communications Chair
Fridley Volleyball Booster Club
Fridley, USA
07.2019 - 08.2020
- Developed and managed content for various communication channels including newsletters, social media platforms, and email campaigns
- Successfully increased booster club's online presence and engagement by creating and curating engaging content that showcased events, achievements, and fundraising efforts
- Collaborated closely with fellow committee members in the planning and execution of 40+ seasonal events
Patient Services Programs Intern
Be The Match
Minneapolis, USA
05.2019 - 09.2019
- Communicated with patient centers, donor centers and social workers to facilitate timely post-transplant communications between patients and donors, ensuring adherence to privacy standards and HIPAA protocol at all times
- Assisted in conducting patient surveys and gathered feedback to identify areas for improvement in pre / post transplant services
- Contributed to the refinement of the Crisis Grant Application, making it more accessible by simplifying the content to include only essential information
Education
Bachelor of Arts - Public Relations
University of Minnesota - Twin Cities
01.2021
Skills
- Relationship Development
- Audience-Centric Mass Communication
- Simultaneous Task Execution
- Database Oversight
- Dispute Resolution
- Efficient Invoice Processing
- Technology skills
Timeline
Commercial Assistant Property Manager
Altus Properties
01.2024 - Current
Wait Staff
Full Tilt Tavern
11.2022 - 03.2024
Freelance Marketing Professional
03.2021 - 09.2021
Communications Chair
Fridley Volleyball Booster Club
07.2019 - 08.2020
Patient Services Programs Intern
Be The Match
05.2019 - 09.2019
Wait Staff
50's Grill
07.2015 - 02.2021
Bachelor of Arts - Public Relations
University of Minnesota - Twin Cities
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