Sierra Self
Omaha,NE
Summary
Highly organized and committed, with a demonstrated history of delivering outstanding support in dynamic settings. Possessing meticulous attention to detail and adept decision-making abilities for handling various tasks concurrently. Driven by a self-motivated work ethic, capable of excelling both independently and within team settings.
Overview
10
10
years of professional experience
Work History
Student Advocacy and Accountability Assistant
Metropolitan Community College
03.2022 - Current
- Provide assistance and guidance to students, faculty, staff, and visitors.
- Handle sensitive issues confidentially, referring to counselors or management when needed.
- Assist with readmission requests and Advocacy and Accountability or DSS assignments.
- Manage procurement processes, including purchasing and inventory management.
- Maintain and troubleshoot office equipment, coordinating repairs as necessary.
- Update department webpages and maintain student files and databases.
- Ensure consistent office coverage during business hours.
- Manage daily mailbox checks and correspondence regarding readmissions and inquiries.
- Maintain office supplies and a welcoming entrance area with current materials.
- Distribute materials to faculty, update contact lists, and verify QR code functionality.
- Inform prospective students about departmental services during orientation tours.
Residential Services Supervisor and Manager
Vodec
08.2021 - 03.2022
- Orchestrated, assessed, and directed the residential service program and its staff.
- Supervised the daily functioning of the program, encompassing support delivery, person-centered plan execution, healthcare provision, advocacy, customer relations, regulatory adherence, and, where relevant, facility management.
- Managed and synchronized the endeavors of residential service personnel and clients.
- Ensured accurate billing completion and maintenance.
- Conducted interviews, recruitment, supervision, and, if necessary, termination of subordinate personnel.
- Offered guidance to clients on how to comprehend and surmount personal and social challenges.
Case Worker
Blue Valley Community Action
12.2020 - 08.2021
- Collaborated with veterans and their families to secure or sustain housing stability and to access supplementary supportive services as required.
- Contributed to the formulation of personalized family plans.
- Managed client documentation, generated reports, and inputted data into a database system.
- Upheld strict client confidentiality standards in accordance with established guidelines and recommendations.
- Monitored the advancement of cases to ensure punctual completion and compliance with relevant regulations.
- Provided guidance and assistance to families, coordinating with the court system and other community agencies for treatment purposes.
Teacher
Completely Kids
03.2019 - 02.2021
- Engaged students in diverse activities spanning technology, art, and academics.
- Regularly participated in a homeless shelter program twice weekly, actively interacting with resident children.
- Effectively navigated through classrooms and other environments to engage with youth.
- Managed daily schedules punctually, ensuring completion of tasks, activities, and lesson plans.
- Demonstrated exceptional interpersonal skills, showcasing a proactive approach to customer service and the ability to connect with individuals of various ages and backgrounds.
- Maintained frequent communication with parents, students, and faculty to offer feedback and discuss instructional strategies.
- Supported students' physical, mental, and social development through classroom games and activities.
- Implemented proactive behavior modification and positive reinforcement strategies to keep students focused and on-task.
Health Aide
Highland Elementary School
08.2017 - 12.2020
- Managed and documented medication administration in compliance with established policies.
- Provided first aid to injured students and offered short-term care to improve the comfort and safety of those who were injured or unwell.
- Conducted vision and hearing screenings as instructed.
- Maintained computerized records of immunizations, chronic health conditions, daily visits, and health screenings for each student.
- Strengthened service reputation by fulfilling new and diverse requests and actively seeking opportunities to enhance value.
Certified Nursing Assistant
Eastern Nebraska Veterans Home
12.2016 - 10.2017
- Proficiently record vital signs, including respiration, body temperature, pulses, and blood pressure.
- Possess a comprehensive understanding of physiological issues, including common disorders and the functioning of body systems.
- Adhere to Privacy/HIPAA regulations while performing direct patient care duties.
- Ensure patient safety and personal hygiene standards are maintained at all times.
- Demonstrate keen observation skills for assessing the mental and physical health of patients.
- Promote good oral and personal hygiene through assistance with shaving, bathing, and teeth brushing.
- Responsively address call lights and adjust bed rails and equipment to support patient comfort and safety.
- Assist with feeding and monitor intake to help patients meet nutritional objectives.
- Engage in enjoyable group activities with patients to uplift mood, enhance memory, and provide entertainment.
Assistant Manager
Marcus Theater's
12.2013 - 01.2016
- As assistant manager, I oversaw and motivated hourly theater associates, ensuring adherence to operating policies and procedures to meet company objectives and financial targets.
- Supervised day-to-day operations to uphold performance, quality, and service standards.
- Implemented enhanced monitoring of cash intake and deposit records, leading to improved accuracy and reduced discrepancies.
- Consistently fostered a welcoming environment for guests through proactive greetings, anticipation of needs, and implementation of creative solutions to exceed expectations and deliver exceptional service.
- Proficient in Microsoft Word, Excel, and POS systems.
- Capable of evaluating key performance indicators and translating them into actionable insights to enhance guest satisfaction and financial performance.
- Managed employee work schedules, including assignments, job rotation, training, vacations, time off, and overtime.
Education
Nursing Assistant -
Metropolitan Community College
Omaha, NEBachelor of Science - Psychology
Bellevue University
Bellevue, NE08.2023
Associates Degree - Liberal Arts
Metropolitan Community College
Omaha, NE2019
Timeline
Student Advocacy and Accountability Assistant
Metropolitan Community College
03.2022 - Current
Residential Services Supervisor and Manager
Vodec
08.2021 - 03.2022
Case Worker
Blue Valley Community Action
12.2020 - 08.2021
Teacher
Completely Kids
03.2019 - 02.2021
Health Aide
Highland Elementary School
08.2017 - 12.2020
Certified Nursing Assistant
Eastern Nebraska Veterans Home
12.2016 - 10.2017
Assistant Manager
Marcus Theater's
12.2013 - 01.2016
Nursing Assistant -
Metropolitan Community College
Bachelor of Science - Psychology
Bellevue University
Associates Degree - Liberal Arts
Metropolitan Community College
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