Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sierra Serna

San Antonio,TX

Summary

Versatile professional with a background in both office administration and high-end customer service. Experienced in handling scheduling, client relations, and operational support, while excelling in fast-paced hospitality environments. Adept at multitasking, problem-solving, and providing exceptional guest experiences. Strong interpersonal skills with the ability to engage with clients, manage transactions, and uphold a polished, professional image.

Overview

4
4
years of professional experience

Work History

Server

Hooters
04.2022 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members for efficient workflow and excellent guest experiences.
  • Participated in promotional events, including golf club charity tournaments.
  • Maintained a polished, professional appearance in line with brand standards.

Administrative Assistant

Triun Construction & Engineering
03.2024 - 09.2024
  • Prepared and submitted bids and proposals for new construction projects, ensuring accuracy and compliance with requirements.
  • Assisted in coordinating project documentation, contracts, client communications, and schedules.
  • Redesigned and updated the company website, improving functionality and visual appeal.
  • Assisted with event planning and hospitality for corporate gatherings.

Executive Assistant

Elevate Design + Build / Go Green Roof / Turo
06.2023 - 12.2023
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Redesigned company brochures and marketing materials to enhance branding.
  • Conducted market research to compare competitor pricing and services.
  • Organized client and realtor data using Excel for lead tracking and design selections; as well as client outreach through cold calls, door-to-door visits, and follow-ups.
  • Supported Turo operations by maintaining vehicles and coordinating rentals.

Adult Caregiver

CDS In Texas
03.2021 - 04.2022
  • Enhanced patient well-being by providing compassionate and attentive care.
  • Assisted with daily living activities, including walking, dressing, meal preparations, and transportation.
  • Implemented strategies for managing challenging behaviors, resulting in a safer environment for all involved.
  • Built strong relationships with client to deliver emotional support and companionship.

Education

Associate of Applied Science - Radiography

St. Philip's College
San Antonio, TX
06-2027

Skills

  • Attention to Detail & Problem Solving
  • Customer Service & Client Relations
  • Time Management & Multitasking
  • Team Collaboration & Leadership
  • Data Entry & Documentation
  • Sales Techniques & Effective Communication

Timeline

Administrative Assistant

Triun Construction & Engineering
03.2024 - 09.2024

Executive Assistant

Elevate Design + Build / Go Green Roof / Turo
06.2023 - 12.2023

Server

Hooters
04.2022 - Current

Adult Caregiver

CDS In Texas
03.2021 - 04.2022

Associate of Applied Science - Radiography

St. Philip's College
Sierra Serna