Sierra Sewell
Huntsville,AL
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value while transferring already learned skills into a career.
Overview
8
8
years of professional experience
Work History
Waitress
Baumhower's Victory Grille
Huntsville, AL
04.2016 - Current
- Greeted customers and provided menus.
- Assisted in seating guests at tables or booths.
- Took orders for food and drinks and delivered them to guests.
- Answered questions about menu items, ingredients, and pricing.
- Bussed tables as needed during peak hours.
- Prepared checks accurately and processed payments promptly.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Enforced safety guidelines for employees and patrons of the restaurant.
- Provided excellent customer service by addressing any complaints or concerns promptly.
Emergency Communications Dispatcher
Morgan County 911
Decatur, AL
12.2023 - 03.2024
- Provided life-saving instructions to callers in emergency situations.
- Monitored multiple radio frequencies and dispatched appropriate personnel or resources as needed.
- Answered incoming calls from the public and provided information or assistance when necessary.
- Maintained detailed records of all communications, including times, locations, and outcomes.
- Coordinated with law enforcement agencies to ensure timely response to critical incidents.
Production Line Worker
Toyota Motor Manufacturing
Huntsville, AL
08.2021 - 04.2022
- Assembled components to produce finished products.
- Maintained production machines and equipment.
- Operated machinery according to safety regulations.
- Performed quality control checks on assembled items.
- Monitored production output and adjusted accordingly.
- Reported any malfunctions or breakdowns in the production process to supervisors immediately.
- Identified defective products during quality assurance inspections.
Education
Bachelor of Science - Criminal Justice
Athens State University
Athens, AL05-2025
Associate of Science - General Studies
Calhoun Community College
Tanner, AL05-2019
Skills
- Emergency Procedures
- Information documentation
- Information Gathering
- NCIC Database
- Telecommunications
- Customer Service
- Computer Skills
- High-volume dining
- Quality Control
- Cash Handling
- Complaint resolution
Accomplishments
- Employee of the year at Baumhower's Victory Grille: 2016, 2018, 2022
Timeline
Emergency Communications Dispatcher
Morgan County 911
12.2023 - 03.2024
Production Line Worker
Toyota Motor Manufacturing
08.2021 - 04.2022
Waitress
Baumhower's Victory Grille
04.2016 - Current
Bachelor of Science - Criminal Justice
Athens State University
Associate of Science - General Studies
Calhoun Community College
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