Sierra Shelton
WILLIAMSTON,SC
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Equipment Manager
Dependable Services
Williamston, SC
03.2017 - 12.2023
- Answered phone calls from vendors regarding orders or other inquiries.
- Performed data entry into various databases used by the organization's management team.
- Scheduled service and changed and ordered toner to keep printers and copiers functioning.
- Assisted in developing marketing campaigns aimed at increasing brand recognition.
- Coordinated and facilitated calendars to arrange appointments, meetings and conferences.
- Prepared agenda and collected materials to facilitate meetings, speeches and conferences.
- Leveraged communication and problem-solving abilities to alleviate ongoing issues and promote conflict resolution.
- Managed payroll records for all employees in accordance with company policies.
- Attended meetings as management's representative to report on proceedings.
- Answered phones and routed voicemails to respective employees.
- Monitored office services mailbox for business support needs and requests.
- Handled confidential information with discretion and maintained organized filing systems.
- Performed accounting or financial analysis.
- Reviewed, proofread and edited documents to prepare for management signature.
- Wrote email messages, memos and business letters for management and proofread documentation to provide error-free correspondence.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Achieved cost-savings by developing functional solutions to problems.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Completed day-to-day duties accurately and efficiently.
- Maintained schedule of class assignments to meet deadlines.
- Delivered products to customer locations on time.
- Prioritized and organized tasks to efficiently accomplish service goals.
Education
Associate of Applied Science - Computer Science
Bob Jones University
Greenville, SC05-2023
High School Diploma -
Mauldin High School
Mauldin, SC05-2015
Skills
- MS Office
- Inspections
- Cost Estimates
- Diagnostics
- Scheduling
- Crew Supervision
- Inventory Supervision
- Sizing
- Purchasing
- Recordkeeping
- Safety Procedures
Affiliations
- gardening
- reading
- hiking
Languages
English
Full Professional
Spanish
Limited
Certification
- CPR
Timeline
Equipment Manager
Dependable Services
03.2017 - 12.2023
Associate of Applied Science - Computer Science
Bob Jones University
High School Diploma -
Mauldin High School
- CPR
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