Summary
Overview
Work History
Education
Skills
References
Certification
References
Timeline
Generic

Sierra Smalls

Manassas,Virginia

Summary

Resiliant Direct Support Professional with solid background assisting patients with basic needs and care. Knowledgeable about medical procedures, recreational requirements and protective measures. Perceptive individual familiar with social and community services rules and regulations.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Direct Support Professional

Access Star
Manassas, VA
07.2023 - Current
  • Recorded client status progress and challenges in logbooks and reports.
  • Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
  • Developed relationships with families of those receiving services to ensure continuity of care.
  • Leveraged database management system to track and report service hours, details of activities and progress on goals.
  • Built strong and trusting rapport with clients and loved ones.
  • Assisted in planning and implementing recreational activities for participants.
  • Monitored health and well-being of clients and reported significant health changes.
  • Contacted medical providers on behalf of clients to follow up on appointments.
  • Consulted with client care team to continually update care plans.
  • Assisted with planning and coordination of activities and outings based on individual needs.
  • Provided guidance and support to ensure safety of individuals served.
  • Assisted individuals in development of social skills to become integrated in community.
  • Followed care plan and directions to administer medications.
  • Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
  • Assisted clients with maintaining good personal hygiene.
  • Maintained clean and well-organized environment for client happiness and safety.

Cashier

Food City
Marion, VA
09.2022 - 06.2023
  • Communicating with the store manager regarding customer concerns or complaints
  • Providing customer service
  • Receiving shipments of new products from manufacturers or suppliers and putting them on store shelves
  • Scanning bar codes on products to register items for sale.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Welcomed customers, offering assistance to help find store items.
  • Answered customers' questions and provided information on store procedures or policies.
  • Helped with purchases and signed customers up for rewards program.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Ensured compliance with all safety regulations within the store environment.

Cashier

Popeyes
Pasadena, MD
05.2018 - 07.2018
  • Ensured compliance with health codes by adhering to hygiene standards during preparation of food items.
  • Greeted customers and provided friendly customer service.
  • Operated cash registers, credit card machines and other related equipment accurately.
  • Maintained cleanliness of work area throughout shift.
  • Completed opening, closing and shift change tasks by following company guidelines.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Inspected orders to make sure they were accurate before handing them to customers.

Education

Patient Care Technician -

Blue Ridge Job Corps Center
12.2023

High School Diploma -

Northeast High School

Skills

  • Knowledgeable of Microsoft Word, PowerPoint and Excel
  • Progress Documentation
  • Direct Patient Care
  • Client Documentation
  • Patient Management
  • Care Delivery
  • Appointment Scheduling
  • Behavioral Management
  • ADL Support
  • Report Generation
  • Client Safety and First Aid
  • Quality Program Protocols
  • Medical Records Management
  • Crisis Management

References

  • Anna Goodpasture, CTR Instructor, Blue Ridge Job Corps Center, Marion, Virginia, 24354, 276.781.5048, goodpasture.anna@jobcorps.org
  • Shelby Neikirk, CTT Instructor, Blue Ridge Job Corps Center, Marion, VA, 24354, 276.781.5063, neikirk.shelby@jobcorps.org
  • Stevie Routh, PCT Instructor, Blue Ridge Job Corps Center, Marion, VA, 24354, 276.781.5057, routh.stevie@jobcorps.org

Certification

Patient Care Technician

● Certified Patient Care Technician

● HIPAA Certification

● BLS CPR and First Aid Certification

References

References available upon request.

Timeline

Direct Support Professional

Access Star
07.2023 - Current

Cashier

Food City
09.2022 - 06.2023

Cashier

Popeyes
05.2018 - 07.2018

Patient Care Technician -

Blue Ridge Job Corps Center

High School Diploma -

Northeast High School

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Sierra Smalls