Sierra Smith

Information Technology | Customer Engineer | Data Engineer | Technical Consulting Engineer

7+ years in logistics with a focus of understanding customers' needs and taking actions to ensure that such needs are met as well as keeping track of millions of dollars worth of inventory. Experienced, Junior supervisor Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Recognized in 2024 for my performance, professionalism, and dedication.

Pursing CompTIA A+, Security +, Network +, CySA+ Completion date June 2025

Core competencies:

Working with computers | Making decisions and problem solving | Inspecting equipment, structures or materials | Documenting & recording information | Inter-department Collaborations | Strategic Planning | Data analyst

• 08/18, Logistics Specialist, U.S. Army 10th Sustainment Brigade 514th Maintenance Company, Fort Drum, New York, Tasked to learn how to do lateral transfers with 100,000 equipment, fill shortages, order supplies for the company and even statement of charges., Learned how to work in stressful situations by working around higher ranking people such as Captains, 1st sergeants, and lieutenants trying to meet deadlines for tasks., Learned to adapt to change by having certain tasks to accomplish then having to put some on hold to achieve more important tasks at hand (change of command)., Responsibility working with people that have lost a lot of their CIF equipment has taught me to inventory my equipment every month.
• 08/17, Sales Clerk, Walmart, Woodbridge, Virginia, Tasked to bag groceries and essentials or work in the jewelry department., Learned great communication skills working with a diversity of people., Time management is a skill I learned trying to help each customer working in a timely manner., Attention to detail when a customer has a concern we try to come up with the best solution to assist the customer.
• 08/16, Cashier, TJ Maxx, Organized sales floor and had a lot of customer interaction working in the front when the customers are purchasing or returning items., Able to learn quickly after arriving to the job being able to teach others due to being hands-on and repetition., Patience when customers are having a rough day sometimes they just might need a hi how are you doing or have a good day., Understanding the customers' wants and needs.