Hi, I’m
Sierra Smith
San Jose,CA
Summary
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
7
years of professional experience
1
Certification
Work History
Destination Smiles Pediatric Dentistry & Ortho
Scheduling Coordinator
10.2022 - Current
Job overview
- Utilized advanced software tools like Excel, Outlook, and Dentrix to effectively manage comprehensive appointment calendars.
- Effectively manage an increasing volume of scheduling requests.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
- Increased office efficiency with meticulous record-keeping of patient information, treatment plans, and payment history.
- Collaborated closely with dentists to create customized treatment plans that best met individual patient needs.
Primrose School Of Willow Glen
Lead Teacher
08.2021 - 09.2022
Job overview
- Planned and implemented different daily activities to enhance overall development
- Communicate with parents about student growth and progress.
- Differentiated instruction to accommodate diverse learning needs.
- Collaborated with other teachers to plan interdisciplinary units.
- Integrated cultural awareness into lessons by incorporating diverse perspectives and materials into the curriculum.
Sacramento State ASI Children's Center
Student Teacher Assistant II
12.2017 - 06.2019
Job overview
- Worked with classroom teacher to learn about current standards and best practices.
- Assisted with management of classroom rules, procedures and expectations.
- Developed strong relationships with parents, providing regular updates on their child''s progress.
- Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences.
Education
California State University Sacramento
BA from Child Development, Sociology
05.2020
Skills
- Strong work ethic
- Verbal and written communication
- Teamwork and collaboration
- Problem-solving
- Critical thinking
- Office management
- Customer service and support
Certification
- Teaching assistant permit
- CPR certified
- Volunteering
Timeline
Scheduling Coordinator
Destination Smiles Pediatric Dentistry & Ortho
10.2022 - Current
Lead Teacher
Primrose School Of Willow Glen
08.2021 - 09.2022
Student Teacher Assistant II
Sacramento State ASI Children's Center
12.2017 - 06.2019
- Teaching assistant permit
- CPR certified
- Volunteering
California State University Sacramento
BA from Child Development, Sociology
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