Sierra Smith
Waynesboro,PA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
16
16
years of professional experience
Work History
Housekeeping Aide
Quincy Villiage
Waynesboro, PA
04.2024 - Current
- Maintained cleanliness and sanitation standards in resident rooms and common areas.
- Assisted with daily laundry operations, ensuring timely delivery of clean linens
- Trained new staff on proper cleaning techniques and safety protocols.
- Enhanced resident satisfaction by providing personalized housekeeping services based on individual preferences.
- Developed and maintained strong relationships with residents through effective communication and responsiveness to requests.
- Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
- Ordered and stocked supplies to avoid shortages and excess inventory.
- Cleaned carpets by vacuuming, shampooing, deodorizing, and disinfecting.
- Removed dirt, dust, grease and from surfaces using proper solutions.
- Maintained inventory of cleaning supplies, ensuring adequate stock levels for daily operations.
- Verified cleanliness and organization of storage areas and carts.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Daily checks-in to insure residents safety
- Blood pressures
- Transportation
- Build resident relationship
- Build trust
- Appointment Scheduling
- Documenting
Transportation Driver
Laurel Lakes
Chambersburg, PA
05.2023 - 02.2024
- Performed daily pre-trip inspections to ensure the safety of vehicles.
- Adhered to all applicable road regulations while driving long distances.
- Monitored fuel consumption levels and ensured efficient use of resources during trips.
- Utilized GPS navigation systems to plan optimal routes for each trip.
- Determined most expedient trip by mapping out driving routes ahead of time.
- Utilized GPS to optimize routes and continuously meet estimated delivery times.
- Transported riders to designated stops according to pre-determined schedules.
- Picked up clients from specific locations to transport and drop off at destinations.
- Performed pre-trip inspection checks and reported problems to supervisor.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
- Helped passengers feel comfortable by keeping pleasant temperatures and clean bus interiors.
- Maintained safe driving habits to protect property and general public on roadways.
- Planned efficient routes and adjusted strategies based on current weather and traffic information.
Cleaning Crew Member
SPG Capital
Hanover, PA
10.2019 - 03.2023
- Cleaned windows, door frames, and sills.
- Vacuumed carpets, furniture, and upholstery.
- Swept and mopped floors in public areas.
- Dusted furniture, fixtures, and other surfaces.
- Sanitized all restroom fixtures including sinks, toilets, urinals, mirrors, walls and floors.
- Disinfected kitchen appliances such as refrigerators and microwaves.
- Transported waste to designated disposal sites according to safety protocols.
- Performed minor maintenance tasks such as changing light bulbs or unclogging drains.
- Provided excellent customer service when interacting with customers or colleagues.
- Reported any damages or repairs needed to supervisor immediately.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Cleaned sinks, floors and mirrors to keep bathrooms sanitized and organized.
- Swept, mopped and sanitized wooden and tile floors.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Spot-cleaned glass surfaces and windows with cleaning solutions.
- Reduced cleaning time significantly while maintaining company quality standards.
- Measured and mixed detergents with water for use in commercial cleaning.
- Collected trash from floors within hallways, bathrooms and work areas.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
- Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
- Performed daily dusting, leather and wood surface polishing and wall washing.
- Used shampoos and steam equipment to periodically clean upholstery and carpeting.
- Cleaned building floors by sweeping, mopping or vacuuming.
Personal Care Assistant
Michaux Manor
Fayetteville, PA
09.2013 - 09.2016
- Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
- Provided companionship to elderly and disabled clients in their homes or other residential facilities.
- Maintained accurate records of client care activities on computerized systems for charting purposes.
- Provided emotional support to clients by listening attentively and engaging them in meaningful conversations.
- Assessed changes in condition or behavior of the client which may require further medical attention.
- Utilized adaptive equipment such as wheelchairs, walkers or canes as needed.
- Reported any observed changes in mental status or physical condition to supervisor immediately.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Laundered clothing and bedding to prevent infection.
- Recorded patient temperature, pulse and blood pressure to monitor health and well-being.
- Supported bathing, dressing and personal care needs.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Maintained clean and well-organized environment for client happiness and safety.
- Followed safe lifting and transferring techniques to transport residents.
- Improved patient outlook and daily living through compassionate care.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Followed care plan and directions to administer medications.
- Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.
- Helped clients get in and out of beds and wheelchairs.
- Built strong and trusting rapport with clients and loved ones.
- Monitored health and well-being of clients and reported significant health changes.
Cashier
Turkey Hill Minit Markets
Waynesboro, PA
06.2010 - 06.2012
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Balanced daily transactions on a computerized point-of-sale system.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Performed other duties as assigned by management.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped customers find specific products, answered questions and offered product advice.
- Used suggestive selling techniques to promote add-on sales.
- Greeted customers promptly and responded to questions.
- Processed customer payments quickly and returned exact change and receipts.
- Counted and balanced cashier drawers.
- Maintained work area and kept cash drawer organized.
Education
Phlebotomy Certificate - Phlebotomy
Kaplan University
Hagerstown, MD05.2011
High School Diploma - undefined
Waynesboro Area Senior High School
Waynesboro, PA06.2010
Skills
- Motivated/Punctual
- Microsoft/Scheduling
- Communication/Compassionate/Patience
- Cleaning/Disinfect
- Customer Service
- Money Handling
- Blood Draws
- Traffic Law Compliance
- Routing Plans
- Safe Driving Techniques/Navigation And Road Safety
- Scheduling
- Pickup And Drop-Off Scheduling
- Vehicle Loading
- Appointment Scheduling
- Coordinating Document
- Transportation
- Client Relations
- Safety Standards
- Relationship Building
Timeline
Housekeeping Aide
Quincy Villiage
04.2024 - Current
Transportation Driver
Laurel Lakes
05.2023 - 02.2024
Cleaning Crew Member
SPG Capital
10.2019 - 03.2023
Personal Care Assistant
Michaux Manor
09.2013 - 09.2016
Cashier
Turkey Hill Minit Markets
06.2010 - 06.2012
Phlebotomy Certificate - Phlebotomy
Kaplan University
High School Diploma - undefined
Waynesboro Area Senior High School