Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Sierra Staman

Kalamazoo

Summary

A driven and committed graduate with polite and enthusiastic customer service skills, excellent leadership qualities, great attention to detail, and strong multi-tasking abilities. Broad retail and sales experience with a strong work ethic and a passion for helping everyone succeed.

Overview

7
7
years of professional experience

Work History

Team Leader

Buster’s Bookstore- WMU
07.2023 - Current
  • Responsible for opening and closing cash registers
  • Guide team members on daily objectives and assist them in completing the tasks necessary for each day
  • Well familiarized with store policy and systems to accurately answer any team questions and properly assist guests both in-store and over the phone
  • Ability to determine when an item should be moved to clearance and how to add the new price to the system
  • Ensures all merchandise is neatly presented on the sales floor and that the sales floor is accessible at all times
  • Manage and fulfill online store orders for customers and other locations efficiently and accurately

Sales Consultant

Herbana
03.2023 - 07.2023
  • Welcomed guests and checked for valid identification at reception
  • Efficiently and politely managed high volumes of customers within a confined space
  • Properly managed the sale of restricted goods and ensured all state and federal regulations were complied with at all times
  • Created a welcoming and engaging shopping experience for a diverse customer demographic

Style Consultant

Target Corporation
06.2022 - 12.2022
  • Maintained an organized, welcoming, and accessible sales floor that encouraged guests to shop
  • Designed and maintained new clothing-collection displays for each new season
  • Assisted guests in finding the best-fit product for their needs
  • Ensured the sales floor was properly stocked at all times
  • Kept an organized and safe backroom
  • Efficiently shopped the store to fill online orders

Dishwasher

WMU Dining Services
10.2019 - 05.2022
  • Maintained a clean and tidy work environment
  • Ensured the automated dish line always moved efficiently
  • Ensured all dishes exiting the dish machine were properly cleaned and ready for new use
  • Kept a clean and accessible dining area for students
  • Quickly and safely moved clean dishes out to the dining room for students to use

Cashier

Pet Supplies Plus
02.2017 - 08.2019
  • Accurately handled cash, card, and personal check transactions
  • Created and managed customer reward accounts
  • Assisted first-time and seasoned pet parents in finding the best-fit item for their needs
  • Cared for and fed small animals, fish, and reptiles throughout the store
  • Re-designed shelving displays to allow for the new product to be displayed on the sales floor

Education

Bachelor of Music Performance -

Western Michigan University
04.2024

Skills

  • Polite and Professional
  • Detail Oriented
  • Conflict Prevention and Resolution
  • Visual Merchandising
  • Good Customer Relations
  • Efficient and Accurate

References

  • Gideon MacKenzie, (269) 387-3930, Manager- Buster’s Bookstore
  • Xavier Berger, (586) 676-7421, Supervisor- WMU Dining Services
  • Hannah Babinski, (616) 312-7298, Personal Reference

Timeline

Team Leader

Buster’s Bookstore- WMU
07.2023 - Current

Sales Consultant

Herbana
03.2023 - 07.2023

Style Consultant

Target Corporation
06.2022 - 12.2022

Dishwasher

WMU Dining Services
10.2019 - 05.2022

Cashier

Pet Supplies Plus
02.2017 - 08.2019

Bachelor of Music Performance -

Western Michigan University

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Sierra Staman