Sierra Steel
Lemon Grove,Ca
Summary
Cash Applications Specialist with strong focus on effective team collaboration and driving results. Skilled in streamlining cash application processes and adept at resolving discrepancies to optimize financial accuracy. Known for adaptability and reliability, ensuring smooth operations and meeting organizational goals. Proficient in financial software, reconciliation, and problem-solving, with keen eye for detail and commitment to excellence in financial management.
Overview
10
10
years of professional experience
Work History
RCM Cash Application Supervisor
Goldenhour
08.2023 - Current
- Supervised cash application processes, ensuring timely and accurate posting of customer payments.
- Led team in resolving discrepancies between payments and invoices, enhancing accuracy in financial reporting.
- Developed training programs for new staff, improving onboarding efficiency and knowledge retention.
- Implemented process improvements that reduced cash application cycle time by streamlining workflow procedures.
- Collaborated with cross-functional teams to address payment issues, fostering strong interdepartmental relationships.
- Analyzed payment trends to identify areas for improvement, driving strategic decisions for operational efficiency.
- Reviewed monthly account reconciliations, identifying discrepancies for swift correction and maintaining financial integrity.
RCM Cash Posting Lead
Goldenhour
09.2016 - 08.2023
- Supervising the Cash Posting and Billing Support team
- Weekly/Bi-Weekly training on new or updated processes.
- 835 posting ACH payments, Lockbox deposits, and batch adjustments.
- Uninsured discounts according to program matrix.
- Collection agency liaison including placements and inquires.
- Reconciliation of deposited funds monthly.
- Writing payment posting processes.
- Use of EPIC, Medicare Remit Easy Print, Payer Portals, Lockbox Portals to pull and prep deposits daily.
Biller II
Goldenhour
04.2016 - 09.2016
- Research and Verification of provided patient demographics.
- Verify documentation of transports are accurate prior to billing claims.
- Training new team members on insurance and program specific details.
- Following payer guidelines when billing out initial claims
- Assisting in monthly closing for numerous programs.
- Work list for the pre-billing department including ECS rejections, New Payer notifications and special projects.
Medicare Supervisor
BALBOA AMBULANCE INC.
06.2015 - 01.2016
- Billing 50 – 70 Medicare claims daily
- AR Follow-Up
- Appealing denied claims to a QIC level with Medicare.
- Bank Reconciliation
- PPD monthly billing to contracted facilities
- Completed compliance and HIPAA trainingr
- Sending authorization request for all non-emergency transports
- Patient demographics and Insurance verification
Education
BA - Business Leadership
ASHFORD UNIVERSITY
High School Diploma - undefined
GRANITE HILLS HIGH SCHOOL
Skills
- Strong verbal and written communication skills
- Able to prioritize and organize workload
- Proficient in Microsoft, Word, Outlook and Excel
- Payment processing proficiency
- Cash reconciliation expertise
- Analytical and research capabilities
- Knowledge in Medical Billing- Commercial and Government
- Training of new staff members- Leadership role
- Collaboration and teamwork
- Team leadership qualities
- Decision-making
- Deadline oriented approach
Timeline
RCM Cash Application Supervisor
Goldenhour
08.2023 - Current
RCM Cash Posting Lead
Goldenhour
09.2016 - 08.2023
Biller II
Goldenhour
04.2016 - 09.2016
Medicare Supervisor
BALBOA AMBULANCE INC.
06.2015 - 01.2016
High School Diploma - undefined
GRANITE HILLS HIGH SCHOOL
BA - Business Leadership
ASHFORD UNIVERSITY