Professional Bartender/Service Industry worker with knowledge of sales, customer relations, and food/drink. Friendly, open and committed to building customer rapport by providing positive service experience and high-standard service. I am a dependable team player with a productive, friendly attitude and a desire for workplace proficiency.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Keeping bar clean, presentable, and stocked to meet the needs of the customer.
Developed relationships with customers supporting regulars and providing a professional, conversational bar experience.
Am proficient in handling both server duties and bartending duties simultaneously, while attending to other bartending demands.
Gained competence in steps of service, conflict resolution, workplace harmony.
Cultivated relationships with customers and regulated a positive dining experience.
Maximized communication and problem solving skills.
Improved product offerings and service levels to optimize guest satisfaction, generating a friendly atmosphere.
Handled cash and credit card transactions, balancing cash drawer at end of shift.
Created an accomplished coffeehouse experience through customer service, beverage preparation and presentation, in-store marketing, and conflict resolution.
Took charge of all product photography and post production editing.
Worked within the corporate marketing team to provide content and create ideas to maximize sales.
Learned the ideals of marketing and used my creative skills to boost awareness and engagement.
Gained comfortability working an environment that requires adept memory and efficient insight.
Sold over 50% more than the sales minimum on a weekly basis and maintained company wide status as top seller.
Tasks included delegating employees, handling money, closing the till, maintaining relationships with buyers and e-commerce.