Sierra Tartaglia

Dean’s List with High Honors- 3.751 GPA

• Provide classroom support across diverse grade levels in high-need, low-income school environments, maintaining structure, instruction continuity, and a positive learning environment in the absence of the regular teacher
• Follow lesson plans and instructional guidelines while adapting to classroom needs in real time to support student engagement and understanding
• Manage classroom behavior using clear communication, consistency, and de-escalation techniques to maintain a safe and productive environment
• Work with students from diverse backgrounds and learning needs, offering individualized support while reinforcing expectations and routines
• Collaborate with school staff to ensure smooth transitions, uphold school policies, and support student success during teacher absences
• Maintain a calm, adaptable presence in fast-paced classroom settings requiring quick decision-making and strong organization

• Provide exceptional and personalized customer service in a fine-dining environment, focused on creating memorable guest experiences
• Maintain a polished, energetic, and professional demeanor during high-volume shifts, balancing multiple tables with composure and urgency
• Demonstrate in-depth knowledge of menu items, wine pairings, and specialty cocktails to guide guest selections and elevate the dining experience confidently
• Lead team in sales performance by modeling effective upselling techniques and setting the standard for revenue-driven service
• Consistently upsell beverages, add-ons, and desserts, contributing to increased check averages and overall sales performance
• Accurately execute orders and coordinate timing with kitchen and bar staff to deliver a seamless, high-quality service flow
• Collaborate closely with team members to maintain a smooth front-of-house operation and uphold brand standards
• Thrive in a fast-paced environment by staying organized, anticipating guest needs, and responding swiftly to changing priorities

• Conduct 100+ outbound calls daily to prospective students, scheduling and conducting interviews while identifying student needs and determining program fit
• Provide accurate and compliant information regarding academic programs, career outcomes, student services, financial considerations, and enrollment requirements to support informed student decisions
• Manage consistent follow-up with prospective, interviewed, and enrolled students throughout the enrollment process, ensuring timely completion of applications, documentation, and required next steps
• Consistently meet and exceed enrollment, production, and performance goals in a high-volume, fast-paced environment
• Collaborate with cross-functional teams and student resources to address student questions, resolve enrollment barriers, and provide clear and timely communication throughout the enrollment process
• Maintain accurate and detailed student records, documenting interactions, enrollment progress, follow-up activities, and required next steps to ensure organized and up-to-date information
• Build strong relationships with students through professional communication, active listening, problem-solving, and personalized guidance

• Supervised bar operations and managed multiple sections of a busy dining room, ensuring efficient service and a high level of customer satisfaction
• Refined and updated the regular drink menu, introduced new specialty cocktails, and curated weekly drink specials based on liquor inventory, optimizing stock usage while ensuring fresh and engaging offerings
• Accurately calculated checks, handled transactions, and managed server banks, ensuring smooth financial operations and minimizing errors during peak hours
• Coordinated and set up special events, private parties, and banquets, maintaining a professional and seamless experience for guests
• Led and trained new employees, ensuring all team members were knowledgeable about company practices and service standards
• Fostered strong rapport with guests, using suggestive selling techniques to enhance the dining experience and drive sales
• Resolved customer issues swiftly, ensuring satisfaction and repeat business in a fast-paced environment
• Conducted weekly liquor and inventory counts, ensuring accurate stock levels and compliance with company policies
• Placed timely and accurate liquor orders based on inventory assessments, minimizing shortages and ensuring bar efficiency

• Delivered exceptional, friendly, and efficient service, consistently ensuring guest satisfaction and a memorable dining experience
• Accurately recorded orders and ensured timely delivery to the correct tables, maintaining smooth service flow
• Skillfully anticipated and addressed guest needs, providing proactive service to enhance the overall experience
• Consistently achieved high sales by utilizing upselling techniques and recommending menu items based on guest preferences
• Managed floor operations, including opening and closing duties, as well as overseeing side work to ensure team readiness
• Trained new servers and support staff in various roles, ensuring they met service standards and operated efficiently
• Effectively managed multiple sections, providing support to other servers during high-volume periods
• Built strong rapport with guests, creating a welcoming atmosphere and ensuring personalized service that encouraged repeat visits

• Drove store sales and growth by personally engaging customers and providing tailored product recommendations
• Enhanced the customer shopping experience by asking insightful questions and identifying their needs
• Delivered a friendly and efficient cash wrap experience, ensuring accurate and seamless transactions at the Point of Sale
• Reinforced customer purchasing decisions at checkout and encouraged additional purchases to maximize sales
• Exceeded Angel Card sales targets by effectively promoting the benefits to customers, driving sign-ups and fostering long-term customer loyalty
• Assisted with various store operations, including markdowns, re-ticketing, and managing out-of-stock items
• Consistently exceeded sales targets, contributing to top-line store results through proactive action and productivity

• Assisted in planning and executing events, including galas, workshops, grand openings, ribbon cuttings, Governor Q&A sessions, and committee meetings
• Sent weekly newsletters to over 700 members, ensuring timely and accurate communication of Chamber activities and updates
• Interacted with local business leaders and community members, building relationships and fostering a collaborative environment
• Updated and edited the Chamber website, ensuring content was current, accurate, and engaging for members and visitors
• Handled incoming phone calls and inquiries, providing clear, helpful information to members and the public
• Assisted travelers by connecting them with local businesses and promoting Boise’s lifestyle, enhancing their visit experience
• Built connections with a diverse range of community groups, expanding professional networks and fostering engagement with the Chamber