sierra taylor
A
Warner Robins,Georgia
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range with dynamic, fast-paced settings.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Technical Consultant
Home Depot
08.2020 - 03.2022
- Attended product-related technical shows and other activities to represent company products and services.
- Installed system updates to address vulnerabilities and reduce security issues.
- Investigated system issues and implemented resolutions to reduce downtime.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
- Organized system operating procedures to strengthen controls.
- Recommended and explained features and costs to help customers make educated buying decisions.
Painter Technician
Blue Bird Body
07.2017 - 02.2021
- Applied putty, wood filler, spackling, and caulks to prep uneven surfaces and fill in holes.
- Executed work orders for painting team as part of larger project schedule.
- Inspected completed work for adherence to very strict guidelines and highest quality standards.
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Painted surfaces using brushes, spray guns, and paint rollers.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
- Provided supervisor with daily status report on all job tasks and workers' duties.
- Removed surface imperfections, applied special undercoats and sealed seams to ready surfaces for paint application.
Food Server
Summerhill Nursing Home
06.2016 - 05.2021
- Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
- Cultivated warm relationships with regular customers.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Practiced good time management to deliver customers' prepared orders quickly and accurately.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
- Passionate about learning and committed to continual improvement.
Customer Service Associate
Walmart
10.2018 - 06.2021
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Created and maintained pleasant and calming environment to deliver excellent experience for members and guest.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Exhibited high energy and professionalism when dealing with clients and staff.
Cashier Assistant
Burger King
07.2015 - 07.2018
- Cleaned and sanitized cashier workstation and scanning area.
- Helped customers complete purchases, locate items, and join reward programs.
- Met customer needs through polite, friendly and attentive service.
- Trained new cashier team members in customer service and money handling processes.
Education
High School Diploma -
Veterans High School
Kathleen, GA2017
Associate of Applied Science - CPR/FIRST AID.
CLINICAL LIFE SERVICE
GA2023
Associate of Applied Science -
Army Logistics University
Fort Lee, VA2020
Skills
- Supportive Team Player
- Strong oral and written communication
- Guest Satisfaction
- Gather Project Requirements
- Cash Counting
- Call Control
Certification
- CPR Trained - 3 years [APR 2023-2027]
Timeline
Technical Consultant
Home Depot
08.2020 - 03.2022
Customer Service Associate
Walmart
10.2018 - 06.2021
Painter Technician
Blue Bird Body
07.2017 - 02.2021
Food Server
Summerhill Nursing Home
06.2016 - 05.2021
Cashier Assistant
Burger King
07.2015 - 07.2018
High School Diploma -
Veterans High School
Associate of Applied Science - CPR/FIRST AID.
CLINICAL LIFE SERVICE
Associate of Applied Science -
Army Logistics University
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