Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range with dynamic, fast-paced settings.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Technical Consultant
Home Depot
2020.08 - 2022.03
Attended product-related technical shows and other activities to represent company products and services.
Installed system updates to address vulnerabilities and reduce security issues.
Investigated system issues and implemented resolutions to reduce downtime.
Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
Organized system operating procedures to strengthen controls.
Recommended and explained features and costs to help customers make educated buying decisions.
Painter Technician
Blue Bird Body
2017.07 - 2021.02
Applied putty, wood filler, spackling, and caulks to prep uneven surfaces and fill in holes.
Executed work orders for painting team as part of larger project schedule.
Inspected completed work for adherence to very strict guidelines and highest quality standards.
Painted indoor areas such as hallways, bathrooms, and lobbies.
Painted surfaces using brushes, spray guns, and paint rollers.
Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
Provided supervisor with daily status report on all job tasks and workers' duties.
Removed surface imperfections, applied special undercoats and sealed seams to ready surfaces for paint application.
Food Server
Summerhill Nursing Home
2016.06 - 2021.05
Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
Cultivated warm relationships with regular customers.
Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
Practiced good time management to deliver customers' prepared orders quickly and accurately.
Restocked supplies during downtime to continue meeting customer demand for products and services.
Passionate about learning and committed to continual improvement.
Customer Service Associate
Walmart
2018.10 - 2021.06
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Answered customer telephone calls promptly to avoid on-hold wait times.
Created and maintained pleasant and calming environment to deliver excellent experience for members and guest.
Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Offered advice and assistance to customers, paying attention to special needs or wants.
Exhibited high energy and professionalism when dealing with clients and staff.
Cashier Assistant
Burger King
2015.07 - 2018.07
Cleaned and sanitized cashier workstation and scanning area.
Helped customers complete purchases, locate items, and join reward programs.
Met customer needs through polite, friendly and attentive service.
Trained new cashier team members in customer service and money handling processes.
Education
High School Diploma -
Veterans High School
Kathleen, GA
2017
Associate of Applied Science - CPR/FIRST AID.
CLINICAL LIFE SERVICE
GA
2023
Associate of Applied Science -
Army Logistics University
Fort Lee, VA
2020
Skills
Supportive Team Player
Strong oral and written communication
Guest Satisfaction
Gather Project Requirements.
Cash Counting
Call Control
Certification
CPR Trained - 3 years [APR 2023-2027]
Timeline
Technical Consultant
Home Depot
2020.08 - 2022.03
Customer Service Associate
Walmart
2018.10 - 2021.06
Painter Technician
Blue Bird Body
2017.07 - 2021.02
Food Server
Summerhill Nursing Home
2016.06 - 2021.05
Cashier Assistant
Burger King
2015.07 - 2018.07
High School Diploma -
Veterans High School
Associate of Applied Science - CPR/FIRST AID.
CLINICAL LIFE SERVICE
Associate of Applied Science -
Army Logistics University
CPR Trained - 3 years [APR 2023-2027]
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SARAH MOREIRASARAH MOREIRA
District Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home DepotDistrict Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home Depot