Summary
Overview
Work History
Education
Skills
Timeline
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Sierra Thomas

Charlottesville,VA

Summary

Efficient cashier with experience in fast-paced retail environments. Known for accuracy in handling financial transactions and balancing cash drawers. Skilled at customer service, offering prompt and friendly checkout experiences. Improved transaction times through effective communication and organization skills, enhancing overall customer satisfaction.

Overview

4
4
years of professional experience

Work History

Customer Service Cashier

Tropical Smoothie Cafe
Mechanicsville, Virginia
08.2024 - Current
  • Operated cash registers to process payments for goods and services.
  • Refilled and rotated items on shelves to maintain well-stocked inventory.
  • Informed customers of in-store promotions or pricing specials.
  • Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
  • Maintained work area and kept cash drawer organized.
  • Counted and balanced cashier drawers.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Informed customers about product pricing and answered questions regarding products and services available in the store.
  • Welcomed customers, offering assistance to help find store items.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Received payment by cash, check, credit cards, vouchers or automatic debits.
  • Answered phone calls to assist customers with questions and orders.

Server/Head Hostess

Texas Road House
Charlottesville, VA
05.2022 - 06.2023
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Prepared drinks according to standard recipes.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Took orders from customers accurately and in a timely manner.

Cashier/Runner

Chick-fil-A
Charlottesville, VA
01.2021 - 08.2021
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Welcomed customers, offering assistance to help find store items.

Education

High School Diploma -

Monticello High School
Charlottesville, VA
06-2024

Skills

  • Order coordination
  • Drawer management
  • Check processing
  • Patience and composure
  • Customer relationship management (CRM)
  • Phone etiquette
  • Merchandise restocking
  • Customer service
  • Refund handling
  • Positive and professional
  • Cash handling
  • Basic math
  • Cash handling expertise
  • Customer complaint resolution
  • Cash register operation
  • Reliability and punctuality
  • Customer focus
  • Guest services

Timeline

Customer Service Cashier

Tropical Smoothie Cafe
08.2024 - Current

Server/Head Hostess

Texas Road House
05.2022 - 06.2023

Cashier/Runner

Chick-fil-A
01.2021 - 08.2021

High School Diploma -

Monticello High School

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Sierra Thomas