Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Sierra T. Jacobsen

Sierra T. Jacobsen

Fresno,CA

Summary

Adaptable professional with a strong background in customer service, business operations, marketing, and sales. Knowledgeable in and passionate about the health and wellness industry, production, and quality assurance. Highly skilled and focused individual devoted to customer experience, relationship building, and distribution of quality products to the market.

Overview

14
14
years of professional experience

Work History

Customer Experience & Production Manager

Cypress Minerals
04.2021 - Current
  • Managed global customer accounts, inventory tracking, and coordinated production schedules.
  • Collaborated with international partners and internal departments to ensure timely fulfillment and smooth operations.
  • Attended conferences and customer meetings.

Marketing Coordinator & New Product Campaign Manager

B-K Lighting & TEKA Illumination
07.2019 - 04.2021
  • Led content strategy for social media and online community.
  • Coordinated new product launch campaigns, marketing collateral, and internal documentation across teams.

Freelance PR & Development Assistant

Central CA Women's Conference
12.2018 - 12.2020
  • Managed digital communications, including social media, website content, and press releases.
  • Supported coordination and execution of event plan.

Student Assistant

Bulldog Ticket Office at Fresno State
01.2014 - 01.2019

Operations Supervisor & Social Media Manager

Blackbeard's Family Entertainment Center
01.2012 - 01.2019

Education

BA - Mass Communication & Journalism, Public Relations

California State University, Fresno
Fresno
01-2018

BS - Kinesiology, Sport Admin.

California State University, Fresno
Fresno
01-2018

Skills

  • Cross-Functional Collaboration
  • Process & Systems Development
  • Project Coordination/Management
  • Customer Relationship Management
  • Supply Chain Optimization
  • Inventory Coordination
  • Strategic Planning, Forecasting
  • Quality Control
  • Logistics
  • KPI Tracking
  • Adaptability & Self-Learning
  • Multilevel Communication
  • Organization & Efficiency
  • Attention to Detail
  • Problem Solving, Self-Starter
  • Training

References

  • Betsy Hays, betsyhays@mail.fresnostate.edu, 559.916.6844
  • Gina Ekins, gekins@lozanosmith.com, 559.978.3067

Timeline

Customer Experience & Production Manager

Cypress Minerals
04.2021 - Current

Marketing Coordinator & New Product Campaign Manager

B-K Lighting & TEKA Illumination
07.2019 - 04.2021

Freelance PR & Development Assistant

Central CA Women's Conference
12.2018 - 12.2020

Student Assistant

Bulldog Ticket Office at Fresno State
01.2014 - 01.2019

Operations Supervisor & Social Media Manager

Blackbeard's Family Entertainment Center
01.2012 - 01.2019

BA - Mass Communication & Journalism, Public Relations

California State University, Fresno

BS - Kinesiology, Sport Admin.

California State University, Fresno