Sierra Trujeque
Santa Clara,California
Summary
Experience in building a team to achieve the best output for projects. Obtained team collaboration skills and the ability to communicate and integrate the best strategies to achieve company goals. Sustained computer skills, problem-solving skills, administrative skills, and oral/written communication. Competent and collaborative in any work environment. Motivated candidate with extensive experience in customer service, sales, and administrative tasks.
Overview
2
2
years of professional experience
Work History
Admin Assistant
WM O'Neill Lath & Plastering
Santa Clara, CA
05.2022 - Current
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Maintained up-to-date knowledge of industry best practices and office software updates to maximize efficiency in administrative tasks.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Assisted coworkers and staff members with special tasks on daily basis.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Established administrative work procedures to track staff's daily tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Managed filing system, entered data and completed other clerical tasks.
Dental Front Office Receptionist
Ismile Dental Center
Santa Clara
01.2022 - 04.2022
- Maintained strict adherence to HIPAA regulations, ensuring the confidentiality of sensitive patient information at all times.
- Streamlined office operations for improved efficiency by organizing and maintaining dental records, forms, and documents.
- Enhanced patient satisfaction by efficiently managing appointment scheduling and confirming appointments in a timely manner.
- Fostered strong relationships with patients to encourage loyalty, resulting in repeat visits and positive word-of-mouth referrals.
- Minimized missed appointments through consistent reminder calls or emails to confirm upcoming visits or reschedule if necessary.
- Contributed to a pleasant atmosphere by greeting patients upon arrival, providing them with relevant paperwork, and guiding them through the check-in process.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Performed various administrative tasks by filing, copying and faxing documents.
- Obtained payments from patients and scanned identification and insurance cards.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided excellent customer service to create positive experiences and build patient trust.
Education
Bachelor of Science - Sociology
San Jose State University
San Jose, CA 05.2001 -
Skills
Spreadsheet Management
Office Administration
File Organization
Data Entry
Invoice Processing
Office Management
Resourceful
Customer Relations
Human Resources Management (HRM)
Time Management
Slight Sign Language Skills
I have a basic knowledge of sign language. I took ASL 1 and 2 in high school.
Timeline
Admin Assistant
WM O'Neill Lath & Plastering
05.2022 - Current
Dental Front Office Receptionist
Ismile Dental Center
01.2022 - 04.2022
Bachelor of Science - Sociology
San Jose State University
05.2001 -