Summary
Overview
Work History
Education
Skills
Slight Sign Language Skills
Timeline
Generic

Sierra Trujeque

Santa Clara,California

Summary

Experience in building a team to achieve the best output for projects. Obtained team collaboration skills and the ability to communicate and integrate the best strategies to achieve company goals. Sustained computer skills, problem-solving skills, administrative skills, and oral/written communication. Competent and collaborative in any work environment. Motivated candidate with extensive experience in customer service, sales, and administrative tasks.

Overview

2
2
years of professional experience

Work History

Admin Assistant

WM O'Neill Lath & Plastering
05.2022 - Current


  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.


  • Maintained up-to-date knowledge of industry best practices and office software updates to maximize efficiency in administrative tasks.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Established administrative work procedures to track staff's daily tasks.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Managed filing system, entered data and completed other clerical tasks.

Dental Front Office Receptionist

Ismile Dental Center
01.2022 - 04.2022
  • Maintained strict adherence to HIPAA regulations, ensuring the confidentiality of sensitive patient information at all times.
  • Streamlined office operations for improved efficiency by organizing and maintaining dental records, forms, and documents.
  • Enhanced patient satisfaction by efficiently managing appointment scheduling and confirming appointments in a timely manner.
  • Fostered strong relationships with patients to encourage loyalty, resulting in repeat visits and positive word-of-mouth referrals.
  • Minimized missed appointments through consistent reminder calls or emails to confirm upcoming visits or reschedule if necessary.
  • Contributed to a pleasant atmosphere by greeting patients upon arrival, providing them with relevant paperwork, and guiding them through the check-in process.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Completed administrative patient intakes with case histories, insurance information and mandated forms.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Provided excellent customer service to create positive experiences and build patient trust.

Education

Bachelor of Science - Sociology

San Jose State University
San Jose, CA
05.2001 -

Skills

Spreadsheet Management

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Slight Sign Language Skills

I have a basic knowledge of sign language. I took ASL 1 and 2 in high school. 

Timeline

Admin Assistant

WM O'Neill Lath & Plastering
05.2022 - Current

Dental Front Office Receptionist

Ismile Dental Center
01.2022 - 04.2022

Bachelor of Science - Sociology

San Jose State University
05.2001 -

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Sierra Trujeque