Summary
Overview
Work History
Education
Skills
Certification
Timeline
Bartender

Sierra Voss

Woodstock,IL

Summary

Dedicated costumer relations professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

6
6
years of professional experience
2
2
Certification

Work History

Bartender

Hart’s Saloon
03.2024 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Server

Abbey Resort
03.2023 - 02.2024
  • Ensured timely food delivery by effectively communicating with kitchen staff and coordinating efforts.
  • Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.

Stocker

Kohls Dept Store
11.2022 - 03.2023
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Performed inventory control, such as counting and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Rotate stock correctly to prevent confusion items prices.


Sever

Hazels Diner
04.2022 - 03.2023
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Upsold on all baked goods.

Bartender

Wings Etc
06.2019 - 08.2022
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.

Education

High School Diploma -

Woodstock High School
Woodstock, IL
05.2015

Skills

  • Loading and Unloading
  • Cool Under Pressure
  • Transactions and Cash Handling
  • Food and Beverage Service
  • Safe Lifting Procedures
  • Price Checking
  • Product Labeling
  • Identification and Compliance
  • Supply and Inventory Maintenance
  • Anticipating Guest Needs

Certification

  • ServSafe Food Handler's Certification
  • ServSafe Alcohol - National Restaurant Association.

Timeline

Bartender

Hart’s Saloon
03.2024 - Current

Server

Abbey Resort
03.2023 - 02.2024

Stocker

Kohls Dept Store
11.2022 - 03.2023

Sever

Hazels Diner
04.2022 - 03.2023

Bartender

Wings Etc
06.2019 - 08.2022

High School Diploma -

Woodstock High School

Similar Profiles

CREATE PROFILE
Sierra Voss