Summary
Overview
Work History
Education
Skills
Timeline
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Sierra Waddell

Boiling Springs,South Carolina

Summary

Dynamic professional with a proven track record at Burn Nutrition, excelling in beverage management and customer service. Skilled in social media management and content creation, I enhance brand visibility while fostering teamwork and collaboration. Recognized for increasing customer satisfaction and optimizing operational efficiency, I bring strong organizational skills and critical thinking to every role.

Overview

3
3
years of professional experience

Work History

Beverage Manager

Burn Nutrition
02.2022 - Current
  • Designed beverage menus.
  • Managed all day-to-day operations within budgeted guidelines.
  • Maintained highest standards for beverage quality and service.
  • Complied with health and safety regulations.

Customer Service Representative

Burn31 Fitness & Tanning
02.2022 - Current
  • Contributed to a clean and hygienic environment by maintaining the cleanliness of tanning beds and rooms after each use.
  • Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
  • Educated clients on health and safety of tanning facilities and procedures.
  • Kept fitness areas, machines, and spaces clean and orderly for customers.
  • Supported program development by adding new and exciting classes to facility schedules.

Assistant to the Store Owner

Twisted Threads
04.2025 - Current
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.
  • Supported the store owner with administrative tasks such as scheduling appointments, managing emails, and coordinating events or meetings.
  • Assisted in increasing sales revenue by creating eye-catching product displays and promoting special offers.
  • Maintained accurate records of inventory levels, sales data, and other pertinent information to assist the store owner in making informed business decisions.

Social Media Manager

Southern Sweet Tee's & Design
05.2023 - 02.2024
  • Managed multiple social media platforms, ensuring a consistent brand voice and message.
  • Boosted engagement rates with the creation of compelling and visually appealing content.
  • Optimized posting schedules based on platform-specific analytics to maximize content visibility.
  • Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.

Boutique Sales Associate

Burn Boutique
02.2022 - 03.2025
  • Promoted a positive shopping environment by addressing customer concerns promptly and professionally.
  • Increased boutique sales by providing excellent customer service and product knowledge.
  • Contributed to the store''s success by staying informed about fashion trends and industry developments.

Bar Manager

Thornblade Club
10.2022 - 11.2023
  • Closed out cash register and prepared cashier report at close of business.
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
  • Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
  • Mentored and trained staff members to ensure exceptional customer service standards.

Education

Associate of Applied Science - Management, Marketing Electives

Spartanburg Community College
Spartanburg, SC
12-2024

Skills

  • Strong organization
  • Scheduling coordination
  • Store maintenance
  • Merchandise display
  • Social media management
  • Teamwork and collaboration
  • Content creation
  • Content scheduling
  • Excellent multitasking
  • Verbal and written communication
  • Critical thinking

Timeline

Assistant to the Store Owner

Twisted Threads
04.2025 - Current

Social Media Manager

Southern Sweet Tee's & Design
05.2023 - 02.2024

Bar Manager

Thornblade Club
10.2022 - 11.2023

Beverage Manager

Burn Nutrition
02.2022 - Current

Customer Service Representative

Burn31 Fitness & Tanning
02.2022 - Current

Boutique Sales Associate

Burn Boutique
02.2022 - 03.2025

Associate of Applied Science - Management, Marketing Electives

Spartanburg Community College
Sierra Waddell