Sierra Walker
Riverdale,GA
Summary
Friendly and committed expert with substantial experience. Strong team collaborator known for a positive and optimistic demeanor, skilled in creating connections with clients. Effective communicator, passionate, and results-driven, demonstrating a commitment to building relationships, fostering partnerships, and driving business growth.
Overview
6
6
years of professional experience
Work History
Patient Care Advisor/Lab Assistant
A Preferred Women Health Center
01.2024 - Current
- Built and maintained relationships with clients to provide ongoing support.
- Facilitated communication and collaboration between departments to help business function smoothly.
- Maintain up-to-date knowledge on industry trends and regulations, ensuring accurate advice was provided to clients at all times.
- Set up labs
- Check Hemoglobin
- Perform laboratory tests, prepare samples, and produce accurate and reliable data
- Check Urine samples
Direct Professional Support
Dungarvin
09.2022 - 01.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Provide direct care and support to clients or individuals in accordance with their specific needs and care plans.
- Assist with activities of daily living (ADLs) such as bathing, dressing, grooming, and mobility.
- Administer medications following proper protocols and documentation procedures.
- Monitor the health and well-being of clients, reporting any changes or concerns to supervisors.
- Implement behavioral support plans for individuals with behavioral challenges, promoting positive behaviors.
- Provide emotional support and companionship to individuals, fostering a positive and caring environment.
Office Assistant/ Medical Receptionist
LACENTA Medical Office
02.2022 - 07.2022
- Responsive to customer contacts in a professional, accurate, timely and courteous manner
- Ascertains the nature of the contact and records information in the appropriate system
- Provides accurate answers to member inquires by following standard policies and procedures
- Interacts in a positive, respectful manner and establishes and maintains cooperative working relationships with internal and external customers
- Utilizes defined criteria to determine member qualification for Health Management programs
- Coordinates collection of necessary information, including member co-pays or payments when necessary.
Direct Care Staff
Shine Home Care
05.2020 - 12.2020
- Provide direct care and support to clients or individuals in accordance with their specific needs and care plans
- Assist with activities of daily living (ADLs) such as bathing, dressing, grooming, and mobility
- Administer medications following proper protocols and documentation procedures
- Monitor the health and well-being of clients, reporting any changes or concerns to supervisors
- Implement behavioral support plans for individuals with behavioral challenges, promoting positive behaviors
- Provide emotional support and companionship to individuals, fostering a positive and caring environment.
Certified Enrollment Counselor/Medical Receptionist (Site 1)
DeNovo Healthcare Medical Office
03.2018 - 08.2020
- Acted as a liaison between clients and insurance providers, working diligently to resolve any discrepancies or issues related to coverage.
- Enhanced client satisfaction by promptly addressing concerns and resolving issues related to health insurance coverage and eligibility.
- Responsive to customer contacts in a professional, accurate, timely and courteous manner.
- Ascertains the nature of the contact and records information in the appropriate system.
- Provides accurate answers to member inquires by following standard policies and procedures.
- Interacts in a positive, respectful manner and establishes and maintains cooperative working relationships with internal and external customers.
- Utilizes defined criteria to determine member qualification for Health Management programs.
- Coordinates collection of necessary information, including member co-pays or payments when necessary.
Education
High School Diploma -
Polytechnic High School
06.2017
Skills
- Customer Service-Oriented
- Data Entry and Database
- Skilled Collaborator
- HIPAA Compliance
- Issue and Complaint Resolution
- Strong Telephone Etiquette
- Case Management
- Compassionate Client Care
- Patient Care
- Meal Planning and Preparation
- First Aid and Safety
- Behavior Redirection
- Independent Living
- Developmental Disabilities
- Crisis Management
- Care Plan Assessment
- EMR Systems
- Mobility Support
- Vital Signs Management
- Patient Education
- Injection Administration
- Receptionist
- Administrative Support
- Clerical Support
- Client Support
- Emotional and Social Support
- Medication Administration
- Charting and Documentation
- Status Updates
- Patient Rapport
- Assisting with Daily Living
- Data Entry
- Medical Terminology
- Relationship Building
- Client Engagement
Timeline
Patient Care Advisor/Lab Assistant
A Preferred Women Health Center
01.2024 - Current
Direct Professional Support
Dungarvin
09.2022 - 01.2024
Office Assistant/ Medical Receptionist
LACENTA Medical Office
02.2022 - 07.2022
Direct Care Staff
Shine Home Care
05.2020 - 12.2020
Certified Enrollment Counselor/Medical Receptionist (Site 1)
DeNovo Healthcare Medical Office
03.2018 - 08.2020
High School Diploma -
Polytechnic High School
Similar Profiles
Chimera BrownChimera Brown
Patient Care Technician/Phlebotomist at A Preferred Women's Health Center of RaleighPatient Care Technician/Phlebotomist at A Preferred Women's Health Center of Raleigh
Chelsea GrahamChelsea Graham
Midwifery Clinical Experience at Cone Health Center for WomenMidwifery Clinical Experience at Cone Health Center for Women
Jessy DenoyerJessy Denoyer
Medical Assistant at Denver Health Women CenterMedical Assistant at Denver Health Women Center
Carmen HillCarmen Hill
Bartender/ Banquet Server at Qwick FreelancersBartender/ Banquet Server at Qwick Freelancers
Kameron GoodsonKameron Goodson
Volunteer at Mz.BabiPhat KreationzVolunteer at Mz.BabiPhat Kreationz