Sierra Wilt

As the events manager my duties include but are not limited to planning events for our store and securing vendor contracts and payments as well as doing the same for events we procured, set up and tear down of events we attend and “building” a mobile boutique. I am the supervisor of two physical stores and multiple employees, traveling, payroll and other administrative duties, as well as planning meetings and agendas. I focused on sales trends, and customer/ business relations as well.

As the assistant events manager my responsibilities changed daily as were needed. That included lead generation, vendor relationships and payments for events we attended ,scheduling appointments and upselling products, interviewing and orientation, team training, payroll, administrative duties including excel worksheets KPI reporting etc. I also planned meetings and events as well as traveled to different locations to set up and tear down our information booths.

As a store manager of a restaurant I assisted the GM in inventory, training, administration and clerical duties, cooking, cleaning, training staff on proper sanitation and food handling procedures, handling customer complaints, and handled the deposits for the store nightly. I had a major part in our interview process as well as working with HR for new hire onboarding and training. My sole job was to make sure the guests had an overall happy experience and the team was prepared on a day to day basis.

As a customer service supervisor my duties included handling and resolving any issues, complaints, or scheduling conflicts that may arise. I helped in different areas as needed, and trained new employees. As cash office I was one of three people trained to handle the stores media and tills, ordering money, and reviewing orders and payments from the service desk. I oversaw 6-10 employees at a time and the status and development of the front end was my responsibility.