Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Hi, I’m
Sierra Wolfe
Fort Worth,TX
Summary
Overview
10
years of professional experience
Work History
Western Hills United Methodist Church
Nursery Teacher
2022.09 - Current (2 years)
Job overview
- Enhanced learning experiences by incorporating a variety of teaching methods and materials, such as visual aids and hands-on activities.
- Improved student behavior through positive reinforcement strategies and clear communication of expectations.
- Collaborated with colleagues to develop age-appropriate curriculum and lesson plans that catered to the diverse needs of students.
- Promoted social-emotional development by fostering a nurturing classroom environment where children felt safe, respected, and valued.
- Managed classroom resources efficiently to ensure all materials were readily available for planned activities throughout the day.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
Falcon Farms
Florist
2019.08 - 2020.03 (7 months)
Job overview
- Enhanced customer satisfaction by creating visually appealing and personalized floral arrangements.
- Increased sales revenue with exceptional customer service and upselling techniques.
- Maintained fresh inventory through proper rotation, storage, and display methods.
- Collaborated with clients to design custom floral arrangements for weddings, events, and special occasions.
- Reduced waste by accurately estimating materials needed for arrangements and repurposing leftovers in creative ways.
- Streamlined order processing by implementing an efficient system for tracking client requests and delivery schedules.
- Boosted team productivity with clear communication, delegation of tasks, and time management skills.
- Developed loyal customer base through attentive service, expert advice, and consistent high-quality product offerings.
- Ensured store cleanliness and visual appeal by regularly maintaining displays, workspaces, and retail areas.
- Improved profitability by effectively managing inventory levels to minimize waste while meeting demand for popular products.
- Contributed to a positive work environment through collaborative problem-solving and supportive teamwork among staff members.
- Trained new employees on company policies, procedures, design techniques, and customer service best practices.
- Optimized workflow efficiency by organizing tools/materials necessary for specific projects in advance.
- Showcased creativity and skill in developing innovative designs that garnered positive reviews from customers and colleagues alike.
- Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Quoted, generated, and processed customer orders to meet specifications and various occasions.
- Developed individualized arrangement recommendations based on customers' budget, occasion and preferences.
- Prepared potted plants and bouquets based on customer requirements.
- Prepared new flower and greenery shipments for arrangement by stripping leaves below waterline, cutting new flowers, mixing flower food solutions and filling floral containers with food solutions.
- Nurtured flowers to maintain quality and promote longevity.
- Maintained thorough knowledge of needs, characteristics, and varieties of flowers and greenery used in shop to inform arrangement decisions and provide information to customers.
- Worked with customers to determine type of arrangement desired, occasion, and date, time and location for each arrangement needed.
- Trained staff on proper techniques in arranging flowers and customer service skills.
- Provided customers with care directions for flower arrangements.
- Worked closely with clients to understand their needs and design flower arrangements that perfectly match their vision.
- Drove customer satisfaction by providing recommendations for greenery and flower pairings.
- Possess in-depth knowledge of various types of flowers and their seasonal availability.
Dominos Pizza Inc.
Crew Member
2019.08 - 2020.02 (6 months)
Job overview
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Prepared products following restaurant, health, and safety standards and procedures.
- Became familiar with products to answer questions and make suggestions.
- Operated cash register to ring up final bill and process various forms of payment.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
- Accurately operated cash register to process customer payments.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Documented customer orders and conveyed special requests to kitchen staff.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Prepared salads, soups and sandwiches for customers.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Observed customer purchases in line and differentiated between standard portions.
- Reconciled receipt totals, cash and credit payments to address shortages.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
Dominos Pizza Inc.
Crew Member
2019.01 - 2019.05 (4 months)
Job overview
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Prepared products following restaurant, health, and safety standards and procedures.
- Became familiar with products to answer questions and make suggestions.
- Operated cash register to ring up final bill and process various forms of payment.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
- Accurately operated cash register to process customer payments.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Documented customer orders and conveyed special requests to kitchen staff.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Prepared salads, soups and sandwiches for customers.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Observed customer purchases in line and differentiated between standard portions.
- Reconciled receipt totals, cash and credit payments to address shortages.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
Premier Academy
Assistant Teacher
2018.02 - 2018.08 (6 months)
Job overview
- Increased student engagement by incorporating hands-on activities and group projects into the curriculum.
- Enhanced students'' critical thinking skills through problem-solving exercises and open-ended questions.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Collaborated with colleagues to develop cross-curricular lessons, promoting interdisciplinary learning among students.
- Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
- Monitored student progress regularly, using assessments to adjust instructional strategies as needed for optimal learning outcomes.
- Established positive relationships with parents through effective communication, fostering parental involvement in their children''s education.
- Implemented differentiated instruction techniques to address diverse learning needs of the students in the class.
- Developed strong rapport with students by demonstrating genuine care for their well-being and academic success.
- Participated in professional development opportunities, staying informed of best practices for teaching strategies and educational technologies.
- Created visually appealing bulletin boards that showcased student work and reinforced key concepts from lessons.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student physical, mental, and social development using classroom games and activities.
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Supervised recess, lunch and daily student intake and dismissal.
- Completed daily reports, meal count sheets, and attendance logs.
- Assisted in lessons, curriculum and homework planning.
- Worked with teacher to identify and target opportunities for instructional improvements.
- Assisted in implementation of new learning tools, systems and materials.
- Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension, and personal growth.
- Monitored and reported student progress and development, offering mentoring as needed.
- Provided additional mentoring based on student evaluations.
- Oversaw classroom operations during teacher and parent meetings.
- Delivered supplementary lessons and practice assignments.
- Graded assignments and reported individual progress to teacher.
- Created and developed lesson plans to meet students' academic needs.
- Helped students explore concepts with engaging, learning-focused activities.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
- Shifted between formal and informal methods of teaching to keep students engaged.
- Fostered student curiosity and interest through creative hands-on activities.
- Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
- Scheduled conferences with parents to discuss students' progress and classroom behavior.
Auntie Anne's Pretzels
Crew Member
2017.10 - 2018.07 (9 months)
Job overview
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Played a key role in successful store audits by maintaining compliance with health department regulations and company guidelines for cleanliness standards.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Trained new team members on procedures, customer service, and sales techniques.
- Became familiar with products to answer questions and make suggestions.
- Operated cash register to ring up final bill and process various forms of payment.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Accurately operated cash register to process customer payments.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Replenished serving stations with fresh food and cleaned up spills.
- Documented customer orders and conveyed special requests to kitchen staff.
- Brewed coffee and tea and changed out drink station syrups.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Reconciled receipt totals, cash and credit payments to address shortages.
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
Taco Casa
Crew Member
2017.01 - 2017.02 (1 month)
Job overview
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Worked front counter, drive-thru and other areas.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Trained new team members on procedures, customer service, and sales techniques.
- Became familiar with products to answer questions and make suggestions.
- Operated cash register to ring up final bill and process various forms of payment.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Accurately operated cash register to process customer payments.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Brewed coffee and tea and changed out drink station syrups.
Schlotzsky's Deli
Crew Member
2016.02 - 2016.03 (1 month)
Job overview
- Enhanced customer satisfaction by providing efficient and friendly service.
- Maintained a clean and organized work environment for improved customer experiences.
- Assisted in training new crew members, ensuring they were well-equipped to provide quality service.
- Collaborated with team members to meet high standards of service during peak hours.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Handled cash transactions responsibly, ensuring accurate accounting for daily sales.
- Provided exceptional customer service, resulting in increased repeat business and positive reviews.
- Resolved customer complaints promptly and professionally, maintaining a focus on overall satisfaction.
- Adhered to company policies and procedures consistently, contributing to a positive workplace culture.
- Supported management with inventory tasks, helping maintain appropriate stock levels for efficient operations.
- Contributed to the achievement of sales targets through upselling food items when applicable.
- Continuously engaged in learning opportunities such as workshops or trainings to improve personal performance within the role.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Promoted a safe dining experience by enforcing proper sanitization practices among team members during shifts.
- Kept all prep areas clean by sweeping, mopping and washing down counters.
- Kept customers and crew areas organized.
- Calculated totals, processed payments and issued receipts.
- Assisted in dining room by removing soiled dishes during meal service and transporting to kitchen for washing.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
- Became familiar with products to answer questions and make suggestions.
- Prepared products following restaurant, health, and safety standards and procedures.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Operated cash register to ring up final bill and process various forms of payment.
- Trained new team members on procedures, customer service, and sales techniques.
- Accurately operated cash register to process customer payments.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Documented customer orders and conveyed special requests to kitchen staff.
- Brewed coffee and tea and changed out drink station syrups.
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
Arby's
Crew Member
2016.01 - 2016.02 (1 month)
Job overview
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Participated in ongoing training programs, continuously updating knowledge of company policies and procedures.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Trained new team members on procedures, customer service, and sales techniques.
- Operated cash register to ring up final bill and process various forms of payment.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Accurately operated cash register to process customer payments.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Documented customer orders and conveyed special requests to kitchen staff.
- Brewed coffee and tea and changed out drink station syrups.
- Completed milkshakes and ice cream desserts for customers.
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
McDonald's
Crew Member
2014.05 - 2014.10 (5 months)
Job overview
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Operated cash register to ring up final bill and process various forms of payment.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Completed milkshakes and ice cream desserts for customers.
- Brewed coffee and tea and changed out drink station syrups.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
Education
Byron Nelson High School Trophy Club, TX
High School Diploma
05.2017
University Overview
Skills
- Social Skills Development
- Customer Service-Oriented
- Conflict Resolution
- Time Management
- First Aid and CPR Certified
- Strong Computer Skills
- Approachable
- Cost Estimates
- Problem Solving
- Client Meetings
- Customer Engagement
- Product Promotion
Timeline
Nursery Teacher
Western Hills United Methodist Church
2022.09 - Current (2 years)
Florist
Falcon Farms
2019.08 - 2020.03 (7 months)
Crew Member
Dominos Pizza Inc.
2019.08 - 2020.02 (6 months)
Crew Member
Dominos Pizza Inc.
2019.01 - 2019.05 (4 months)
Assistant Teacher
Premier Academy
2018.02 - 2018.08 (6 months)
Crew Member
Auntie Anne's Pretzels
2017.10 - 2018.07 (9 months)
Crew Member
Taco Casa
2017.01 - 2017.02 (1 month)
Crew Member
Schlotzsky's Deli
2016.02 - 2016.03 (1 month)
Crew Member
Arby's
2016.01 - 2016.02 (1 month)
Crew Member
McDonald's
2014.05 - 2014.10 (5 months)
Byron Nelson High School
High School Diploma
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