Sierrah Gray
Willmar,MN
Summary
Early-career support professional with experience in direct care, medication reminders, and incident reporting. Strong in calm communication, active listening, and care coordination, with a focus on safe routines and dependable client support. Able to document observations clearly and respond quickly to changing needs.
Overview
5
5
years of professional experience
Work History
Direct Support Professional
REM Services Inc.
Willmar, Minnesota
08.2026 - 10.2026
- Supported REM Services Inc. clients with daily living tasks and personal care.
- Assisted REM Services Inc. staff with meal preparation and household routines.
- Monitored client safety during community outings and home activities.
- Documented service notes and daily observations for REM Services Inc. records.
- Administered medication reminders following care plans and agency guidelines.
- Redirected behaviors calmly using approved support techniques and clear communication.
- Transported clients to appointments, work sites, and community activities.
- Reported concerns promptly to supervisors and care team members.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
Cashier/Customer Service
WALMART, Walmart
Willmar, Minnesota
12.2025 - 06.2026
- Processed customer purchases at Walmart checkout using POS register systems.
- Handled cash, card, and digital payments following Walmart cash procedures.
- Scanned merchandise and applied discounts at Walmart front-end registers.
- Assisted shoppers with price checks and product location questions.
- Bagged groceries and merchandise with careful attention to item handling.
- Processed returns and exchanges according to Walmart store policies.
- Maintained clean, organized checkout areas and stocked register supplies.
- Supported self-checkout lanes and resolved basic transaction issues.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Performed other duties as assigned by management.
- Helped customers find specific products, answered questions, and offered product advice.
- Trained new team members in cash register operation, stock procedures, and customer services.
Associate
Dairy Queen
Dawson, Minnesota
01.2025 - 09.2025
- Greeted Dairy Queen guests and handled counter orders with friendly service.
- Prepared Blizzards, sundaes, and shakes using Dairy Queen recipe standards.
- Operated cash register and processed guest payments accurately.
- Maintained clean dining areas, equipment, and workstations throughout shifts.
- Stocked ingredients, cups, napkins, and drive-thru supplies for daily service.
- Followed Dairy Queen food safety and sanitation procedures during food preparation.
- Supported team members during rush periods and coordinated smooth order flow.
- Built relationships with customers by providing friendly customer service.
Apparel Sales Associate
WALMART, Walmart
Montevideo, Minnesota
05.2021 - 10.2023
- Assisted customers with apparel selections and fitting room questions at Walmart.
- Zoned apparel aisles to maintain Walmart merchandising standards and product presentation.
- Folded, hung, and organized garments on racks throughout Walmart sales floor.
- Stocked apparel freight and replenished shelves using Walmart inventory procedures.
- Processed price changes and clearance labels for Walmart clothing departments.
- Directed customers to sizes, styles, and product locations across Walmart apparel areas.
- Supported fitting room recovery by returning items and straightening merchandise displays.
Education
High School Diploma -
Ortonville Public High-School
Ortonville, MN05-2023
Skills
- Personal care
- Behavior support
- Medication reminders
- Safety monitoring
- Care coordination
- Incident reporting
- Verbal communication
- De-escalation techniques
- Active listening
- Medication administration
- Record keeping
- Disability awareness
- Infection control procedures
Timeline
Direct Support Professional
REM Services Inc.
08.2026 - 10.2026
Cashier/Customer Service
WALMART, Walmart
12.2025 - 06.2026
Associate
Dairy Queen
01.2025 - 09.2025
Apparel Sales Associate
WALMART, Walmart
05.2021 - 10.2023
High School Diploma -
Ortonville Public High-School