Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sierra Kilpatrick

Carrollton,AL

Summary

Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 17 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.

Overview

17
17
years of professional experience

Work History

Office Supervisor

Kilpatrick Trucking Llc
01.2023 - Current
  • Maintained a clean, organized, and professional office environment to support maximum productivity.
  • Supported a positive work culture that prioritized teamwork, professionalism, continuous learning opportunities.
  • Provided exceptional customer service by addressing client inquiries promptly and professionally.
  • Monitored and evaluated personnel performance to complete annual reviews, recommend advancement, or address productivity concerns.
  • Updated reports, managed accounts, and generated reports for company database.
  • Worked on inventory and supply use procedures to enhance efficient and economical use of equipment and supplies.
  • Developed strong working relationships with vendors to negotiate favorable contracts for office supplies and services.
  • Provided materials preparation, notes and minute taking for meetings.
  • Excellent communication skills, both verbal and written.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Supervised with clear verbal and written instructions

Professional Tax Preparer

S & L Tax Service Llc
12.2016 - Current
  • Maximized client refunds with diligent identification of applicable deductions and credits.
  • Assisted clients in resolving IRS notices and audits by providing expert advice and timely communication.
  • Ensured error-free calculations by conducting rigorous reviews before submitting completed forms.
  • Developed customized strategies for high net worth individuals to optimize their tax liabilities while maintaining full compliance with regulations.
  • Handled complex multi-state tax filings for individuals and businesses to achieve maximum savings on state taxes.
  • Managed multiple deadlines effectively to ensure timely submission of all client tax returns.
  • Maintained up-to-date knowledge of federal and state tax laws through continuous professional development courses.
  • Reduced client audit risk by thorough verification of income, deductions, and credits on tax returns.
  • Successfully resolved client disputes with the IRS by providing detailed documentation, negotiating on their behalf, and ensuring a fair resolution.
  • Expanded business clientele through positive word-of-mouth referrals from satisfied customers.
  • Established long-term relationships with clients based on trust, expertise, professionalism, attention to detail.
  • Provided year-round support on tax planning and strategy to help clients optimize their financial decisions.
  • Kept clients informed about potential changes in legislation or regulations affecting their taxes including new allowable deductions or credits.
  • Served as a trusted advisor for small business owners, guiding them on various aspects of taxation including payroll taxes, sales taxes, and quarterly payments.
  • Collaborated with colleagues to share best practices, enhancing overall team performance.
  • Maintained complete records of client tax returns and supporting documentation in secured areas.
  • Utilized tax software to prepare returns and meet deadlines.
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Provided one-on-one mentoring to help individuals reach their full potential within the organization.
  • Collaborated with subject matter experts to create accurate training content.
  • Enhanced trainee engagement through interactive workshops and hands-on activities.
  • Promoted a culture of continuous learning by advocating for professional development opportunities.
  • Developed customized training materials for various industries, ensuring relevance to the target audience.

Production Worker

BLG Logistics
08.2015 - 12.2017
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
  • Resolved issues quickly to maintain productivity goals.
  • Organized work to meet demanding production goals.
  • Assisted in training new employees on production processes, ensuring a seamless integration into the team.
  • Assisted with troubleshooting equipment issues, quickly resolving problems to minimize downtime and maintain production targets.
  • Managed inventory levels to prevent production delays.
  • Assisted in development of new production techniques, leading to more efficient processes.
  • Adapted quickly to changes in production schedules, ensuring flexibility in operations.

Production Worker

QVP
01.2012 - 05.2015
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
  • Resolved issues quickly to maintain productivity goals.
  • Assisted in training new employees on production processes, ensuring a seamless integration into the team.
  • Organized work to meet demanding production goals.
  • Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
  • Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
  • Played key role in achieving production targets, consistently meeting daily quotas.
  • Supervised with clear instructions

Security Officer

Dsi Security Services
12.2011 - 01.2012
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Made sure all alarms were on and active
  • Answered all incoming calls
  • Monitored loading of all incoming trucks
  • Monitored and checked employees and visitors leaving and entering the building.
  • Monitored all security cameras throughout the building

Machine Operator

Alabama Casting Iron
05.2009 - 01.2011
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Kept record of production and inspection of parts
  • Organized and cleaned work area to meet standards, keep tidy and prevent injuries.
  • Assisted in training new operators, sharing knowledge and best practices for optimal performance.
  • Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Followed all instructions to meet production deadlines

Machine Operator

Jvc Usa
07.2007 - 05.2009
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.

Education

High School Diploma -

Bevill State Community College
Sumiton, AL
06.2024

No Degree -

Carrollton High School
Carrollton, AL
05.2004

Skills

Training and coaching

Scheduling and calendar management

Documentation and control

Workflow Planning

Organizational Leadership

Database Administration

Staff Supervision

Payroll and budgeting

Document Management

Meeting Coordination

Clear oral/written communication

Employee Supervision

Timeline

Office Supervisor

Kilpatrick Trucking Llc
01.2023 - Current

Professional Tax Preparer

S & L Tax Service Llc
12.2016 - Current

Production Worker

BLG Logistics
08.2015 - 12.2017

Production Worker

QVP
01.2012 - 05.2015

Security Officer

Dsi Security Services
12.2011 - 01.2012

Machine Operator

Alabama Casting Iron
05.2009 - 01.2011

Machine Operator

Jvc Usa
07.2007 - 05.2009

High School Diploma -

Bevill State Community College

No Degree -

Carrollton High School

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Sierra Kilpatrick