Sierra Scrivner
San Clemente,CA
Summary
Conscientious and highly motivated Medical Assistant with a history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
15
15
years of professional experience
Work History
Housing Coordinator
Friendship Shelter
10.2022 - Current
- Provided ongoing, weekly case management to clients.
- Assisted clients with accessing resources necessary to increase income, improve health and wellness, and secure and maintain permanent housing.
- Provided advocacy and assistance to clients for tasks related to their housing plan.
- Kept accurate and current case management notes and a housing plan for each client.
- Experience in entering data on HMIS, electronic database and CalOptima Connect.
- Participate in case reviews and staff meetings.
- Communicating regularly with program staff regarding guests progress.
- Promote problem solving, communication, and life skills with clients.
Lead Guest Advocate
Friendship Shelter
03.2020 - 10.2022
- Provided supportive service assistance to all guests.
- Answered phone calls and provided resources and guidance to unsheltered individuals.
- Facilitated intakes for all new guests including orienting guests to shelter expectations and guidelines, inspecting guests belongings to adhere to Friendship Shelter rules and regulations, collecting data, and ensuring safety within the shelter.
- Prepared breakfast and lunch for guests and completed shelter tasks such as sanitizing and community laundry.
- Communicated important information to staff through daily written logs.
- Provide conflict resolution and crisis intervention while keeping a fair, positive and supportive demeanor.
Caregiver
Independent Contract
11.2017 - 03.2020
- Assisted with driving to errands, appointments, and social outings.
- Assisted with activities of daily living, promoting independence and quality of life.
- Healthy meal planning, grocery store shopping, and cooking.
- Provided daily fun and engaging activities that incorporated exercise for both clients.
- Performed daily housekeeping duties to maintain cleanliness standards.
Medical Assistant
Dewing Medicine
08.2013 - 11.2017
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Greeting patients, checking patients in and out, and collecting co-pays.
- Answering patient phone calls, scheduling appointments, verifying insurance, calling in and sending e-prescriptions, and explaining test results to patients over the phone.
- Obtaining vital signs, dressing wounds, performance in injections, venipuncture, EKG, and urinalysis.
- Maintaining inventory and ordered new supplies
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Experienced in electronic medical records systems.
- Performed medical records management, including filing, organizing and scanning documents.
Nanny
Independent Contract
01.2014 - 01.2017
- Assisted with light housekeeping duties as well as running errands.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Assistance with laundry and tidying the household up each evening, keeping the house organized and clean
Assistant Store Manager
Styles For Less
08.2011 - 01.2014
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Jewelry Manager
Forever 21
06.2009 - 07.2011
- Created an engaging in-store atmosphere that showcased product offerings while providing customers with an enjoyable shopping experience.
- Reduced employee turnover by fostering a supportive work environment while motivating employees to be productive and engaged in work.
- Experienced in upselling items to boost sales and increase customer satisfaction.
- Oversaw store operations by counting cash drawers, resolving conflicts/concerns, and supervising staff.
Education
Associate of Science -
Saddleback College
Mission Viejo, CA01.2017
Saddleback College
Mission Viejo, CA08-2013
Skills
- Patient care and confidentiality
- Vital Signs
- Administering Injections
- EMR & HMIS Systems
- Conflict Resolution
- Medical Records
- Case Management
- Crisis Intervention
- Trauma Informed Care
- HIPAA compliance
Timeline
Housing Coordinator
Friendship Shelter
10.2022 - Current
Lead Guest Advocate
Friendship Shelter
03.2020 - 10.2022
Caregiver
Independent Contract
11.2017 - 03.2020
Nanny
Independent Contract
01.2014 - 01.2017
Medical Assistant
Dewing Medicine
08.2013 - 11.2017
Assistant Store Manager
Styles For Less
08.2011 - 01.2014
Jewelry Manager
Forever 21
06.2009 - 07.2011
Associate of Science -
Saddleback College
Saddleback College