Sierra Walker
Goldsboro,NC
Summary
Intuitive Beauty Advisor with comprehensive understanding of customer needs and sales strategies for client base growth and retention. Innovative designer with talent for creating unique looks that inspire customer confidence. Dedicated Cosmetologist accustomed to exceeding company objectives through client satisfaction and enduring commitment to style and relevance. Dynamic style designer with creativity and nuance and thorough knowledge of correct product applications for varying skin colors and face shapes. I love helping people in anyway I can. The professional beauty industry is my passion. I love personal assisting to achieve the best lifestyle for every individual. Health and Human services are very important and I would love an opportunity to help with encouragement and understanding in the mental health careers.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Target Style/Beauty Specialist
Target
10.2023 - Current
- Built strong relationships with clients through attentive listening skills and genuine interest in their beauty goals.
- Worked closely with store management to identify areas of improvement, implementing changes that contributed to a more streamlined and enjoyable shopping experience for customers.
- Conducted beauty workshops for customers on various topics such as makeup application techniques or skincare routines to increase engagement and build brand authority.
- Collaborated with team members to develop and execute promotional events, attracting new customers to the store.
- Handled cash register transactions accurately while maintaining excellent customer service during check-out procedures.
- Delivered exceptional customer service by addressing client concerns promptly and offering appropriate solutions.
- Arranged merchandise to present visually appealing displays and attract clientele.
- Trained new employees in company procedures, product knowledge, and sales techniques for consistent quality service.
- Maintained counter and display areas for cleanliness and organization.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
- Maintained current clothing style fashions with each new season. Recommending the best fit for the client.
Lead Spa Technician
Salon French Dayspa
05.2002 - 05.2019
- Delivered exceptional customer service, addressing concerns promptly and professionally.
- Streamlined appointment scheduling process, resulting in reduced wait times for clients.
- Developed tailored treatment plans for specific client concerns such as stress reduction or muscle tension relief.
- Ensured a clean and sanitary environment by adhering to strict hygiene standards and protocols.
- Expertly performed various spa treatments including facials, massages, body wraps, scrubs, and aromatherapy sessions.
- Collaborated with spa management to develop new services and seasonal promotions.
- Continually updated knowledge of treatment techniques, ensuring high-quality service delivery.
- Assessed clients'' skin conditions using professional diagnostic tools for accurate treatment planning.
- Maintained a relaxing atmosphere throughout the spa facility, ensuring client comfort at all times.
- Assisted in training new Spa Technicians, fostering a positive team atmosphere.
- Maximized spa utilization by efficiently managing multiple appointments simultaneously without compromising service quality.
- Played an integral role in achieving revenue goals through upselling products and promoting additional services during consultations.
- Stayed up-to-date on industry trends and advancements in technology to provide innovative solutions for clients'' unique skincare needs.
- Achieved consistent positive feedback from clients through attentive listening and effective communication skills.
- Analyzed skin condition and made appropriate product recommendations.
- Sterilized equipment for patient treatments.
- Stocked treatment rooms with proper supplies.
- Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
- Assisted in developing monthly promotional campaigns to attract new clients.
- Provided clients with knowledge of all cosmetic services being provided.
- Trained new estheticians on proper skin care techniques and safety protocols to develop capabilities of individuals and improve team efficiency.
- Created repeat business by developing long-term relationships with regular customers.
- Trained for Microdermabrasion, Body treatments, Facials, Body waxing Expert.
- Trained with consistent passion for education in the beauty industry. Trade shows. Training all new employees for services and sanitation.
- Front desk training, customer service, appointment booking, and money management.
- Creating new salon and spa services. creating and inventing new spa services with organic natural products.
- Strong product knowledge
- Passion for continued education
Education
Associate of Arts - Health And Human Services
Pitt Community College
Winterville, NC03.2020
Associate of Arts - CNA
Wayne Community College
Goldsboro, NC03.2018
Associate of Arts - Cosmetology
Pitt Community College
Winterville, NC03.2001
Skills
- Skin analysis
- Clientele management
- Client consultation abilities
- Waxing and Hair Removal
- Cosmetic product knowledge
- Professionalism and Ethics
- Hygiene and Sanitation
- Organizational abilities
- Facial Treatments Expertise
- Advanced Skincare Techniques
- Appointment Scheduling
- Continuing Education Commitment
- Eyelash extension application
- Sales and Upselling
- Makeup Application
- Chemical facial peels
- Relationship building and management
- Demonstration skills
- Personalized Treatment Plans
- Manicures and Pedicures
- Customer Service
- Team Collaboration
- Products knowledge
- Beauty Trends
- Inventory Control
- Payment Processing
- Customer Needs Assessment
- Upselling strategies
- Event Planning
- Licensed Cosmetologist
- Esthetics
- Styling
- Personal care assistant
- Booking appointments
- Money management
- Note taking
Certification
- Licensed Cosmetologist #59145
Timeline
Target Style/Beauty Specialist
Target
10.2023 - Current
Lead Spa Technician
Salon French Dayspa
05.2002 - 05.2019
Associate of Arts - Health And Human Services
Pitt Community College
Associate of Arts - CNA
Wayne Community College
Associate of Arts - Cosmetology
Pitt Community College
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