Summary
Overview
Work History
Skills
Education & Certifications
Timeline
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Siggy Louangsiyotha

Atlanta,Georgia

Summary

Knowledgeable Sommelier with expertise in wine selection, pairing, and cellar management. Skilled in enhancing guest experiences through curated wine programe and personalized recommendations. Adept at training and managing inventory in high end dining establishment.

Overview

10
10
years of professional experience

Work History

Sommelier

The Perlant
12.2024 - Current
  • Enhanced customer satisfaction by recommending and pairing wines with menu items based on individual preferences.
  • Handled questions and concerns skillfully and redirected customers toward higher profit items to increase per-ticket revenue.

Head Sommelier

Le Bon Nosh
08.2021 - 11.2024
  • Trained service staff on wine service and etiquette.
  • Trained service staff on spirits and cocktails to maximize revenue.
  • Coordinated wine selection and restocking for cellar with over 500 bottles.
  • Created seasonal cocktail menu, oversaw bar service, and operations.
  • Provide expert wine pairings and tastings for guests.
  • Manage wine inventory and cellar organization
  • Assisted with special events, wine selections, and ordering

Bartender/Server

Le Bilboquet
07.2019 - 07.2021
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Server

Blue Ridge Grill
07.2018 - 06.2019
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Restaurant Manager

Grasings Coastal Cuisine
03.2017 - 06.2018
  • Hired, trained and supervised team of service staff members to meet business goals.
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.

Maitre D'

L'Auberge Hotel
02.2016 - 01.2018
  • Greeted guests, escorted to dining tables and provided menu and information about restaurant to encourage seamless flow of service.
  • Trained, coached and evaluated subordinates to raise performance to company standard.
  • Served as leader of FOH team by assigning duties, work stations and responsibilities.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Skills

  • Wine tasting expertise
  • Wine service management
  • Cellar management
  • Supplier relationship management
  • Staff training and development

Education & Certifications

- Certified Sommelier, Court of Master Sommeliers (CMS)

- French Wine Scholar, Wine Scholar Guild (WSG)

- Champagne Specialist, Comite Champagne

- Associate in Hospitality Management, Montery Bay CA

Timeline

Sommelier

The Perlant
12.2024 - Current

Head Sommelier

Le Bon Nosh
08.2021 - 11.2024

Bartender/Server

Le Bilboquet
07.2019 - 07.2021

Server

Blue Ridge Grill
07.2018 - 06.2019

Restaurant Manager

Grasings Coastal Cuisine
03.2017 - 06.2018

Maitre D'

L'Auberge Hotel
02.2016 - 01.2018

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Siggy Louangsiyotha