Signe Hart
Summary
Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs and directing to desirable merchandise. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.
Overview
40
40
years of professional experience
Work History
Sales Associate Specialist
Monkee's Of The Pines
04.2023 - Current
- Create a high end shopping experience through superior customer service and product knowledge in a beautiful boutique in the Village of Pinehurst.
- Offer each customer top-notch, personal service to boost sales and customer satisfaction.
- Greet customers and help with product questions, selections, and purchases.
- Organize store merchandise racks and displays to promote and maintain visually appealing environments.
Co-owner/Manager
D*fine Athletic Club
02.2011 - 03.2015
- Established foundational processes for business operations.
- Interacted well with customers to build connections and nurture relationships.
- Trained new employees on proper protocols and customer service standards.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Executive Secretary to the Vice President
Union Life Insurance Company
01.1986 - 05.1988
- Handled confidential information in professional manner.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Transcribed phone messages and relayed to appropriate personnel.
- Answered high volume of phone calls and email inquiries.
- Coordinated travel arrangements and bookings for executive staff.
- Organized and updated schedules for executives.
Assistant to the Director of Public Relations
Cranford Johnson Advertising Agency
03.1984 - 01.1986
- Greeted guests in with friendliness and professionalism.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Volunteered to help with special projects of varying degrees of complexity.
- Increased customer service success rates by quickly resolving issues.
- Proofread and edited documents for accuracy and grammar.
Education
Bachelor of Arts - Communications/Marketing
University of Arkansas
Fayetteville, Arkansas06.1984
Skills
Superior Customer Service
Excellent Communication Skills both orally and in writing
Excellent Interpersonal skills
Ability to Prioritize and Plan Effectively
Client First Approach
Problem Solving
Hobbies
Avid Golfer
Boston Marathon 2011, 2014
New York Marathon 2014
Timeline
Sales Associate Specialist
Monkee's Of The Pines
04.2023 - Current
Co-owner/Manager
D*fine Athletic Club
02.2011 - 03.2015
Executive Secretary to the Vice President
Union Life Insurance Company
01.1986 - 05.1988
Assistant to the Director of Public Relations
Cranford Johnson Advertising Agency
03.1984 - 01.1986
Bachelor of Arts - Communications/Marketing
University of Arkansas
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