Sigrid Lobos Ponce
Brentwood,NY
Summary
Dynamic and results-driven professional with extensive experience at Popeyes Louisiana Chicken, excelling in inventory management and team leadership. Proven track record in enhancing customer engagement and optimizing operational efficiency. Skilled in staff training and problem resolution, fostering a collaborative environment that drives performance and service excellence.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Popeyes Louisiana Chicken
04.2025 - Current
- Assisted in daily operations, ensuring efficient workflow and adherence to safety protocols.
- Supported team in inventory management, optimizing stock levels and reducing waste.
- Trained new staff on service standards and operational procedures for improved performance.
- Collaborated with management to implement promotional campaigns, enhancing customer engagement.
- Contributed to schedule management, ensuring adequate staffing during peak hours for optimal service.
Shift Manager
Popeyes Louisiana Chicken
01.2025 - 04.2025
- Supervised daily operations to ensure smooth workflow and adherence to safety standards.
- Trained new employees on operational procedures and company policies.
- Monitored staff performance, providing feedback to enhance productivity and teamwork.
- Implemented inventory management protocols to maintain optimal stock levels.
Crew Member
Popeyes Louisiana Chicken
10.2024 - 12.2024
- Prepared and served food items following safety and quality standards.
- Assisted in maintaining cleanliness and organization of workstations.
- Engaged with customers to provide exceptional service and resolve issues.
- Operated kitchen equipment efficiently to support food production needs.
- Took orders, prepared meals, and collected payments.
Babysitter
12.2022 - 10.2024
- Supervised children during playtime and educational activities to ensure safety and engagement.
- Prepared healthy meals and snacks in accordance with dietary needs and preferences.
- Assisted with homework and learning activities to promote academic development.
- Communicated effectively with parents regarding daily activities and children's progress.
Education
High School Diploma -
Liceo Santa Marta
Talca CLESL CLASSES -
Suffolk County Community College
Brentwood, NYSkills
- Daily operations
- Inventory management
- Staff training
- Customer engagement
- Team collaboration
- Problem resolution
- Team leadership
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Assistant Manager
Popeyes Louisiana Chicken
04.2025 - Current
Shift Manager
Popeyes Louisiana Chicken
01.2025 - 04.2025
Crew Member
Popeyes Louisiana Chicken
10.2024 - 12.2024
Babysitter
12.2022 - 10.2024
High School Diploma -
Liceo Santa Marta
ESL CLASSES -
Suffolk County Community College