Passionate experienced licensed aesthetician, skincare specialist, beauty consultant, with 20 years of experience consistently exceed client expectations, recognized for a gentle, smoothing touch with a pleasant attitude mastering facial services, microdermabrasion, chemical peels, Hydrafacials, Dermaplane, body treatments, waxing services for facial and body ideas, lymphatic drainage, and makeup artistry. For a customer service excellence to build a loyal customer base.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Aesthetician, Makeup Artist
Jacque Dessange
05.2002
Performed facial treatments, waxing services, bridal makeup lymphatic Drainage and Shiatsu
Provided deep consultation for all treatments offered
Developed individual personalized skincare regiment for the clients
Leaded successful referral program for all the services and promotions
Developed monthly goals and created strategies to maximize sales and growth
Aesthetician
Sisi nail & spa
09.2020 - Current
Perform a variety of facials , including deep cleansing , anti aging , acne treatments, and hydrating facials tailored to clients skin types
Perform Hydrafacials , chemical peels and dermaplane
Provide waxing services for facial and body areas
Apply facial and scalp massage
Conduct thorough consultations with clients to understand their skincare goals, medical history and preferences before recommending treatments
Analyse clients skin conditions and recommend appropriate treatments to address specitique concerns
Advise clients on skincare products and regimens for maintaining healthy skin at home
Maintien hygiene and sanitation to ensure a clean and sanitized work environment by following all health and safety regulations
Provide exceptional customer service by maintaining positive relationships with clients
Promote and sell skincare products and services, contributing to the spa's revenue and customer retention
Keep detailed records of client treatments , preferences , allergies , and product recommendations for personalized care
Continuously update knowledge on new skin care techniques, products, and industry trends thorough training and certifications
Dior Territory Coordinator
Belk, Macy's, Sephora-Nordstrom
01.2013 - 03.2020
Company Overview: Dior Territory Coordinator for North East Mach
Assist, train, coach new hire on products knowledge selling technique and skincare, make up applications
Achieve, focus on sales goal for each Dior retail door
Partner with business managers to assist and develop employees to the company level of quality, productivity, methods, salesmanship
Plan executive events with retailers to achieve sales goals and growth
Organize makeup trends events with national Dior artist
Built clientele and emphasized strong loyal one to one customer relationship
Conduct Sephora stores training staff in new selling techniques and products knowledge
Create a professional environment to track daily sale performances
Lead spa events to offer facials and educate customers on daily skincare regiment
Communicate on daily basis with account executive sales growth and opportunities
Dior Territory Coordinator for North East Mach
Dior Skincare Specialist and Beauty Consultant
Belk Crabtree
10.2011 - 03.2013
Helped the counter reached the goal of $ 500 thousand in one year
Achieved over $ 1 million in revenue in the two and half years
Leaded and coordinated spa events monthly
Organized theme events weekly to build strong business and loyal relationship with the clients
Over exceeded booking and pre-sell goals for events
Account Coordinator
Elizabeth Arden
08.2010 - 10.2011
Planned events to promote and launch the new products
Exceed monthly and yearly goals
Created monthly and yearly sales reports
Ranked Elizabeth Arden Brand to the top 10 in all Belk stores Northern division
Estee lauder Beauty advisor
Belk Crabtree
08.2007 - 08.2010
Leaded /planned events and launches for the new skincare products
Helped the counter to archived over $1.5 million in one year
Exceed all presale and booking goals for event
Fragrance Consultant
Belk Crabtree
11.2005 - 08.2007
Top sales performer in the counter
Number one Belk's credit producer for two consecutive years
Planned events and shows to launch all brands newest fragrances
Helped the fragrances counter to ranked number One in all Belk stores Northern division
Aesthetic Manager
Camille Albane
05.2002 - 07.2005
Managed the beauty specialists and all spa services
Developed a strong teamwork
Coached and trained the beauty stylists team
Created a daily weekly and monthly reports to track the services and increase the productivity
Provided all spa services facial treatments/ face-body treatments /waxing services/lymphatic drainage and shiatsu