Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Siiyara Dixon

Sandy Springs,GA

Summary

To acquire a challenging career within a solid company utilizing the opportunity to offer proven and developing skills within a company.

Overview

10
10
years of professional experience

Work History

Relationship Manager

Morgan Stanley
03.2022 - Current
  • Built and maintained relationships with new and existing clients while providing high level of expertise.
  • Consistently exceeded quarterly sales goals by cultivating a strong network of professional contacts and referrals.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
  • Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
  • Strengthened client relationships by actively listening to their needs and providing tailored financial solutions.
  • Identified new business opportunities through diligent market research and analysis, contributing to increased revenue growth.
  • Provided exceptional customer service, resolving issues promptly and maintaining client trust throughout the resolution process.

Online Inspector

Safeguard Products International
10.2019 - 12.2021
  • View photos to make sure damages meets the terms and conditions of contract
  • Assist with online and mobile applications

Teller

Synovus
08.2017 - 08.2019
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
  • Processed customer transactions promptly, minimizing wait times.
  • Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
  • Assisted customers with account inquiries, resolving issues promptly and professionally.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
  • Improved customer satisfaction by providing efficient and accurate transaction processing.
  • Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.

Sales Associate/Teller

Wells Fargo
09.2014 - 02.2016
  • Assist customers with transactions
  • Cash handling
  • Follow all bank policies and procedures
  • Provide great customer experience

Education

Bachelors of Criminal Justice - Criminal Justice

Georgia State University
01.2015

Bachelors of Criminal Justice - Criminal Justice

American Continental University
01.2014

High School Diploma -

Weequahic High School
01.2010

Skills

  • CUSTOMER SERVICE
  • RECEPTIONIST
  • RETAIL SALES
  • CASH
  • CASH HANDLING
  • Call Center
  • Customer Care
  • Customer Support
  • Cold Calling
  • Mobile Applications
  • Banking/Cash Handling
  • Insurance knowledge
  • Organized
  • Ability to multitask and meet deadlines
  • Dependable

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Timeline

Relationship Manager

Morgan Stanley
03.2022 - Current

Online Inspector

Safeguard Products International
10.2019 - 12.2021

Teller

Synovus
08.2017 - 08.2019

Sales Associate/Teller

Wells Fargo
09.2014 - 02.2016

Bachelors of Criminal Justice - Criminal Justice

Georgia State University

Bachelors of Criminal Justice - Criminal Justice

American Continental University

High School Diploma -

Weequahic High School

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Siiyara Dixon