SIJI KANDATHIL
Houston,TX
Summary
Results-oriented professional with a demonstrated history of optimizing operational efficiency, financial performance, and employee satisfaction in healthcare settings. Skilled in profit maximization, cost containment, administrative support, staff training, and event coordination. Adept leader with strong communication, time management, and crisis management abilities. Highly-motivated with desire to take on new challenges, strong worth ethic, adaptability and exceptional interpersonal skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Dental Office Manager
The Airway Dentist
Sugar Land, TX
02.2023 - 08.2023
- Created reports detailing daily activities, staff performance metrics, and other relevant information.
- Managed all front desk operations, including phone calls and customer service inquiries.
- Responded to patient queries and concerns to resolve issues in accordance with company policies and procedures, healthcare regulations and dental board standards.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge towards office.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
Dental Office Receptionist/Dental Assistant
Nada Farah DDS
Stafford, TX
12.2021 - 06.2022
- Performed patient care and laboratory duties while providing four-handed dentistry chair-side assistance
- Educated patients about treatment and preventive care
- Managed front receptionist duties, including answering phones, checking office mails, communicating with patients and insurance companies
- Experience and understanding of dental terminology and procedure processes
- Performed x-rays on patients' teeth and presented results to the dentist.
Assistant
Pulse CPR
Houston, Texas
06.2018 - 01.2020
- Identify, develop, or evaluate marketing strategy, based on knowledge of establishment objectives, market characteristics
- Formulate, direct, and coordinate marketing activities and policies to promote products and services, working with advertising and promotion managers
- Compile lists describing product or service offerings.
Education
Doctor of Pharmacy - Pharmacy
Touro College of Pharmacy
New York, NY08-2027
Bachelor of Science - Nutrition Sciences
University Of Houston
Houston, TXSkills
- Strong Communication Skills
- Detail-oriented
- Fast Learner
- Team player
- Productivity Improvement
- Multitasking And Organization
- Patient Records Management
- Sales Support
- Lead Management
- Cross-Functional Collaboration
Certification
- Registered Dental Assistant in State of Texas
- CPR Certified
- BLS Certified
Languages
English
Native/ Bilingual
Malayalam
Native/ Bilingual
Spanish
Professional
Hindi
Professional
Timeline
Dental Office Manager
The Airway Dentist
02.2023 - 08.2023
Dental Office Receptionist/Dental Assistant
Nada Farah DDS
12.2021 - 06.2022
Assistant
Pulse CPR
06.2018 - 01.2020
Doctor of Pharmacy - Pharmacy
Touro College of Pharmacy
Bachelor of Science - Nutrition Sciences
University Of Houston
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