Summary
Overview
Work History
Education
Skills
Websites
Hobbies and Interests
Timeline
Generic

Sikani Gordon

Charlotte

Summary

Assistant Bank Manager recognized for high productivity and efficient task completion. Skilled in financial analysis, risk management, and customer service excellence. Excel at leadership, communication, and problem-solving to deliver outstanding banking services. Committed to fostering team cohesion and enhancing operational efficiency within the banking environment.

Overview

10
10
years of professional experience

Work History

Assistant Manager

Woodforest Bank
Charlotte
07.2025 - Current
  • Supervised daily banking operations and ensured compliance with policies.
  • Managed customer inquiries and resolved issues efficiently to maintain satisfaction.
  • Oversaw cash handling procedures and maintained accurate financial records.
  • Collaborated with management on strategic initiatives to promote branch growth.
  • Participated in local networking events to promote business development opportunities.

General Manager

Ulta Beauty
Rock Hill
01.2024 - 03.2025
  • Lead all aspects of manager and associate development including training, providing feedback and coaching, performance reviews, and individual development plans.
  • Leverage store forecast and payroll budgets to support with store scheduling needs to maximize productivity, achieve sales and payroll goals.
  • Utilized company programs, tools, and resources to drive store improvements

Co-Sales Manager

Ulta Beauty
Charlotte
01.2023 - 01.2024
  • Leads a team comprised of the Operations manager, Merchandise Manager, Task Associates, and Beauty Advisors.
  • Forecasts and adjusts the store's payroll to maximize productivity and to achieve sales and payroll goals.
  • Executes the Guest Engagement Leader program through business ownership, associate coaching, and leading a helpful and friendly guest experience.

Experienced Manager

Ulta Beauty
Charlotte
01.2022 - 01.2023
  • Manage full-service salon along with prestige makeup brands.
  • Managed and encouraged stylists in salon to meet and exceed goal of 50% net sales with chemical services causing yearly increase in salon average ticket.
  • Through excellent staff recruitment and training, increased retail sales in numerous prestige brands by up to 50%.
  • Plan, collaborate and execute store generated and corporate events.

Specialty Sales Team Lead

Target
Charlotte
01.2016 - 01.2022
  • Supported the store manager and assistant store managers in all aspects of managing multi-branded, multimillion dollar super store.
  • Recruited, hired, and trained 50+ sales associates.
  • Led staff training and thoroughly educated staff on store brands.
  • Enforced company policies.
  • Employee scheduling.

Education

Food Safety Certification -

07.2021

Bachelor of Science - Entrepreneurship

University of North Carolina at Greensboro
Greensboro
12.2014

Skills

  • Business Acumen
  • Banking operations
  • In-Store logistics
  • Excellent oral and written communication
  • Skilled problem solver
  • Team player with exceptional leadership abilities
  • Excellent customer service
  • Customer service
  • Strategic planning
  • Cash handling
  • Team building

Websites

Hobbies and Interests

  • Fashion
  • Makeup
  • Hiking
  • Reading
  • Travel
  • Community preservation

Timeline

Assistant Manager

Woodforest Bank
07.2025 - Current

General Manager

Ulta Beauty
01.2024 - 03.2025

Co-Sales Manager

Ulta Beauty
01.2023 - 01.2024

Experienced Manager

Ulta Beauty
01.2022 - 01.2023

Specialty Sales Team Lead

Target
01.2016 - 01.2022

Food Safety Certification -

Bachelor of Science - Entrepreneurship

University of North Carolina at Greensboro

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